2.

Now onto fit. It takes about 5-10 working days to get your order using the express option so it is much quicker but it is more expensive. What happened to me is I ordered 3 items. Zafuls clothing sizing depends on the clothing item chosen. As with any company with these kinds of prices, you'll get a product that isn't the best quality - but they have a good return system (30 days) and you can always switch your item for something else. I ordered a package on May 22nd, it is now September 2nd and it still hasn't arrived.

One of the things that you need to know about Zaful is that they recently updated their shipping time. Another user left a review of the same experience two days ago. The tracking number is unavailable now. #1: For United States customers, the shipping time is now 6 to 8 days for Standard Shipping and 3 to 7 days for Express Shipping. The higher the cost of the order the lower the cost of shipping. I have two different adresses and didnt even realize and created an order using the old adress. Although the swimwear generally runs small. Companies can ask for reviews via automatic invitations. TAKING CUSTOMERS FOR A RIDE. B. US&CANADA CUSTOMERS +(1)-360-824-5022 INTERNATIONAL CUSTOMERS +(001)-360-824-5022(All Customers, Service in English Only).

Liberty London International Shipping in 2021 (Buy From NEST New York International Shipping in 2021 (Buy From Ixir International Shipping in 2021 (Buy From The US/UK Buy From Dermapens USA Online Store International Shipping, Buy From Chevys Fresh Mexs USA Online Store International Shipping, Buy From Print Pictures USA Online Store International Shipping, Buy From The Synergy Companys USA Online Store International Shipping, The solution here is to use a VPN service, such as, The solution here is to use a virtual credit card, such as. The express shipping prices are shown here.

So, I would say if you are going to place an order, definitely go for the express shipping, they also offer it to Canadians its just $2 more, but again waived with a purchase of $100. Expensive returns policy.not transparent before you order! I will say, the good thing about Zaful is that their popular styles usually have a ton of reviews and pics so you can scour through and make sure youll like what youre getting. With this in mind, they are now using a new system that allows them to shorten the shipping time, especially for US and UK customers. I think the issue is that the bottoms were only lined in the front SMH. They ignore me everytime I ask how to send the unused items back.Absolute scam of a company and they should not be allowed to trade. In case you arent able to see your package as soon as you get the tracking code, this doesnt mean that it wasnt shipped. !Again I refuse this and now Im being offered a 50% partial refund.

Zaful delivers orders around the world including the U.S. You may select between standard and express shipping when ordering in the U.S. Express shipping is mainly available in the U.S. Also on the high waisted bottoms, the stitching ripped when I put them on, but that can happen with Zara or H&M pieces as well. On Zaful it says it has been shipped out but on the tracking websites it only says that the info was submitted by the sender. And whats the biggest benefit from working with the largest package forwarder? If you have received a defective or damaged item, the wrong size or the wrong productwe can easily arrange an exchange or a refund for you.Please kindly review our warranty policy here: http://www.zaful.com/returns/Please offer us your order number or you can submit a ticket here https://support.zaful.com/ticket/ticket/index?cat_id=37 and write the subject as "complaint from Trustpilot.com".We look forward to assisting you.Best RegardsZAFUL Customer Service. Here are 8 tips for writing great reviews. If I could give it no stars I would. Once we receive the product we can compensate you as follows:A. I had read a lot of reviews saying that they ran small and to size up but then I was worried a medium would be too big for the top. Besides shortening the shipping time, Zaful also took the time to revise their shipping prices. Paid113, Dear Tayma, We are sorry to hear that you haven't received your order yet.We at ZAFUL offer standard or express shipping, which vary in shipping times. And once theyve received your shipment from Zaful, youll be able to access tracking information for your delivery via the customer account as well. So, it is important to take into consideration the Zaful shipping time. No other company would handle it this way. Weve used and recommended MyUS to customers for more than four years and they come with our strongest possible recommendation! Ordered a hoodie that had been damaged, i wrote on the Zaful app but have not heard anything from them.

I hope that helps to answer all of your questions!! A mistake on their part I understand, but it took a total of 8 days to get the situation rectified and for them to reship the missing item at no cost to me. WHAT A JOKE! Please kindly review our warranty policy here: http://www.zaful.com/returns/Please kindly log into ZAFUL account to view the tickets ( My tickets)we sent and reply to us.We look forward to hearing from you soon. There are a few items that I have multiple of in different colors, because they've become staples for me. I didnt want to spend too much but wanted some cute new styles so I decided to give them a try. If you have received a defective or damaged item, the wrong size or the wrong productwe can easily arrange an exchange or a refund for you.We can only refund the customer after the returned package is confirmed delivered.Please kindly review our warranty policy here: http://www.zaful.com/returns/Please check your account and reply to the message we have sent to you regarding your particular case.Best RegardsZAFUL Customer Service. If you need to contact our dedicated Support Team for assistance please click here: https://www.zaful.com/contact-us/ Our team is always willing to help and solve issues to your complete satisfaction. Very satisfied so far with them and all of the clothes I ordered are good quality and fitted perfectly - can't be happier!!! Recently for my Hawaii trip I ordered a bunch of bathing suits from Zaful. Once youve set up your USA or UK shipping address and clicked through a cash-back website, youre ready to make your Zaful purchase. I am also writing to Trading Standards to report them. We will always do our best to meet the customers shipping needs. Was told the amount I would receive for the return is not even a 1/4 of what I paid.ABSOLUTE BULLS#IT! The good news is you dont have to worry about hidden extra fees because youll only be charged for your packages actual weight. Unfortunately the ongoing pandemic has greatly affected supply chain and Logistics for most companies including ours, your package might be delayed for some days.Please check your account and reply to the message we have sent to you regarding your particular case.Best RegardsZAFUL Customer Service. Fortunately, I contacted them and they agreed to change my item and, probably due to the current situation (COVID19 pandemic), they also let me keep the old one too! All the packages come with specific tracking information so that you can always know where your package is. Im so disappointed as Ive had two great experiences prior and I dont want to re-pay $60. But because MyUS does weight-based pricing instead of dimension-based pricing, youll know exactly how much shipping will cost before you make your purchase from Zaful. I have personally found some awesome products that have lasted a long time! We recommend MyUS.com because weve shipped over 1,000 packages with six different package forwarders and MyUS has the lowest rates, is tax-free, and is the most popular United States & United Kingdom shipping forwarder by far. Signing up is easy, plus youll be able to see the exact cost of your international shipments before you ship anything to MyUS. In case you live in South America, it is important to keep in mind that there may an extra delay. The preparation for delivery that includes paperwork, packing, quality checks, among others usually takes between 3 and 7 business days and they are not included in the overall shipping time. Very very happy with Zaful and will be ordering from them again. This is because the store in Hong Kong has a greater variety of clothing than the California store. Lots of discounts and options. The customer support at this point was good. And what you pay for lasts some time, depending on the product! Technically, all the items must be returned to be eligible for a compensation.A. I hadn't any problem with my order. So, if you live in one of these countries, you will be able to take advantage of the faster shipping. To send a few items back from Switzerland was going to cost 37chf, for 44chf worth of clothing. Also their customer services were fantastic :). You can pick between standard and express shipping depending on how much you are willing to pay and how long you are willing to wait. Somehow the wrong zip code was given during check out - not sure how, as Ive ordered two other times and it input the last used address - and it was returned to sender. These are standard shipping and express types of shipping. Personal Shopping Services: These services will place the order for you and then ship to your international address. Zaful Returns Does MyUS Offer Refunds or, Yes, MyUS will help process your returns if you received the wrong, 5. This is irrespective of the type of shipping you have selected. Honestly I did sort of expect the worst with these but the quality is actually pretty good. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.

Took me ages and a lot of Google searching to finally understand how to apply for a returnOnce I did Im then offered a PARTIAL refund of 30% credit to my account (erm no thank you, I will never be shopping there again). So make sure to check Zafuls return and refund policy before you checkout your order. If you like the clothes on the site dont bother just go to SHIEN, much better customer service and much better quality of clothes. According to Zafuls website, there are some more changes that as a customer, you should know beforehand: Discover what to expect from Zaful return policy.. Confirm your addressOption3:Return the item to usfor a refund. Most will offer refunds and returns, but sometimes youll have to pay for necessary shipping fees. The orders take ages to arrive and if you need to return anything it is made very difficult and expensive. I say no I want a full refund and this time they start saying they cannot accept swimwear returns due to hygiene reasons. this is NOT stated within the T&Cs and they should apply hygiene strips to items like any other online retailers selling swimwear. Dear Aimee, Thank you for your feedback.We regret that the products did not meet your expectation. Once we receive your returned product we can resend the item to you for free in a different size. All the bikinis are true to the size and fits really well. Zaful is owned by the Chinese company ShenZhen Global Egrow E-Commerce Co. Zaful is an online fashion store, that is from Hong Kong Island, Hong Kong. Replies to negative reviews in < 24 hours, No answer on complaint about damaged hoodie. Designed using Creattica. As soon as your order is shipped, you will get an email from Zaful. Full refund to your ZAFULWallet as store credit.NOTE:Kindly inform us about your decision, and we will provide you the detailed address and instructions in the next reply. You will also have access to the tracking code inside this email. Its legit, inexpensive and the clothes are cute. I took my chances and ordered my usual size small. They have the best prices and the most beautiful and colorful itens.

The clothes were fantastic quality, everything fit perfectly fine (shes a size 10) and we didnt need for return anything. This was another concern because I am very pear shaped and my top portion is much smaller than my bottom. No thank you!! Otherwise, great place to put together a good look for an inexpensive cost! Its that simple, so just follow this 3-step process and enjoy your Zaful online shopping spree! I always had the best experience shopping on zaful. The truth is that due to long clearance times, Standard Shipping times were extended to 15 to 30 days for Brazil and between 10 to 15 days for all destinations in Latin America.