Yes, you can control the features your users can access during remote sessions. A message will prompt asking you to start the uninstallation process. Click 'Delete' displayed on the top-right corner.

Once the user registers, their account will be added to your account. Hover on the user you wish to edit and click. Click 'Deploy Package' displayed on the top-right corner of the page. Select the computers you want to move and click 'Move Computer'. To delete a single user, hover on the user you want to delete and click. What is a Group? Enter the user email address in the 'Email Address' field. In the 'Add Row' tab, add 'Property' as 'ID' and 'Configuration ID', which is a mandatory parameter.

Yes, you can install the RemotePC application on multiple PCs, Macs, and Linux machines using the 'Deploy Package' function. Use hardware acceleration during the remote session, Enabling this option will allow users to connect to active RDP sessions on Windows hosts, Connection to an active session is disabled, Show notification for who is accessing during a remote session, Hide notification for who is accessing during a remote session, System will not lock after the session ends, Users can pass local proxy details as parameters. For example: If this option is disabled, the remote computer will go to sleep mode after a specific time.

In the menu that appears, click 'Transform' and then select 'New Transform'. msiexec.exe /i /qn ID= GROUPNAME= PERSONALKEY= HIDETRAY=<0 or 1> CONNECT_PERMISSION=<0 or 1 or 2 or 3> REMOVE_WALLPAPER=<0 or 1> DISABLE_AERO_THEME=<0 or 1> DISABLE_FONT=<0 or 1> DISABLE_SLEEP_MODE=<0 or 1> HARDWARE_ACCELERATION=<0 or 1> CONNECT_TO_ACTIVE_SESSION=<0 or 1> SHOW_ACCESS_VIEWER_NAME=<0 or 1> LOCK_ON_SESSION_END=<0 or 1> LOCAL_PROXY_IP=192.168.3.176 LOCAL_PROXY_PORT=801 LOCAL_PROXY_USERNAME=test LOCAL_PROXY_PASSWORD=test ENABLE_DISABLE_PRINTER=<0 or 1>, msiexec.exe /i ID= /qn. Hover on the group you want to delete and click. Note: Admin can view remote access logs and web activity logs of user accounts too by just selecting the user from the 'Username' drop-down list. Uninstalling IDrive from your computer leaves your data vulnerable to digital accidents. How do I establish a connection with a remote computer, using my Windows/Mac/Linux credential? Touninstall IDrive, If your deploy URL is https://www.remotepc.com/rpcnew/sh/FcXuX3JNRerhvng Make the required changes in the 'Preferences' and 'Permissions' section. Uninstalling IDrive from your computer leaves your data vulnerable to digital accidents. When assigning computer to a specific group, for example 'TestGroup', the Configuration ID will be FcXuX3JNRerhvng:TestGroup.

To download for the time period between the last 90 days, select 'From Date' and 'End Date' and click 'Download CSV'. Alternatively, run the following reinstallation commands. Select the group from the 'Group name' drop-down list and click 'Move'. Ensure that the path is: C:\WINDOWS\system32>. "EmailAddress;GroupName;AdminPreferences;2FA;SSO". To access your remote computer using Windows/Mac/Linux credential. Yes, you can move computers between groups. Use the following command to deploy: Note: The following remote access features are not supported for headless Linux servers. To delete multiple users from the list, select the users and click 'Delete User'. Install the download packages by running these commands: Deploy the package by running this command with the 12-digit deployment code: Click 'Download RemotePC Viewer' appearing on the extreme top-right corner of the page. Select the month and year and click 'Download'. In the next window, you can view the computers selected by you for deletion. Open the file, delete the sample entry and add the information for your users in any of the following formats (one line per user): Drag and drop your saved CSV file onto the 'Upload or Drag and drop your CSV file' area. You can view remote access logs and web activity logs of your account from the 'Remote Access Logs' and 'Web Activity Logs' tab respectively. Being located close to the user, it provides better and faster remote access capabilities with highest security compliance. Select the 'Disable File Transfer / Drag and Drop' checkbox. How can I install / uninstall the RemotePC.msi file? Yes, you can add multiple users to your RemotePC account at a time by uploading a CSV file. Select the required username from the drop down. Admin can add computers, organize them into groups, assign them to particular users and move computers between groups from the 'Computers' tab. How can I create a Group? Remote access logs will be displayed with information such as computer accessed, viewer type, start time, end time and IP address. Does RemotePC support headless Linux servers? Click the username displayed on the top-right corner and click 'My Account'. If your question is not addressed below, please contact us through our feedback form and we'll get back to you shortly. Click 'Add Group' displayed in the menu bar. A confirmation window appears. Is it possible to move users between groups? Right-click on the package and select 'Properties'. ClickYesto continue. Select the computers from 'Available Computers' section and click. How do I remove computers from my account? Yes, as an Admin of Enterprise account, you can add users to your account, grant them admin rights and deployment permissions. You can either install the RemotePC Host application on the computers that you want to access or deploy the host application on computers at multiple locations by sharing an installation link with the users. Select the date range and click 'Generate'. A pop up confirming the same would appear. Go to 'Transform', select 'Generate Transform' to complete the mst creation. Can I restrict some of the remote access features for my users? Open the command prompt, add the command gpupdate /force then click 'Enter'. Web activity logs will be displayed with information such as description, date and time of the last activity and IP address. Select the required group from the 'Group name' drop-down list. You can add computers to a group while creating it. As an Admin, can I assign or unassign particular computers to my users? C:\WINDOWS\system32>msiexec.exe /i To add different computers, go to the 'Add different computer' tab and share the given link with users to install RemotePC on other computers. The invited users will get an email with the link to register to RemotePC. Right-click on the RemotePC Enterprise application launcher, and select 'Preferences'. "EmailAddress,GroupName,AdminPreferences,2FA,SSO", msiexec.exe /i ID=: /qn, msiexec.exe /i /qn ID= GROUPNAME= PERSONALKEY= HIDETRAY=<0 or 1> CONNECT_PERMISSION=<0 or 1 or 2 or 3> REMOVE_WALLPAPER=<0 or 1> DISABLE_AERO_THEME=<0 or 1> DISABLE_FONT=<0 or 1> DISABLE_SLEEP_MODE=<0 or 1> HARDWARE_ACCELERATION=<0 or 1> CONNECT_TO_ACTIVE_SESSION=<0 or 1> SHOW_ACCESS_VIEWER_NAME=<0 or 1> LOCK_ON_SESSION_END=<0 or 1> LOCAL_PROXY_IP=192.168.3.176 LOCAL_PROXY_PORT=801 LOCAL_PROXY_USERNAME=test LOCAL_PROXY_PASSWORD=test ENABLE_DISABLE_PRINTER=<0 or 1> REINSTALMODE="aecmus" REINSTALL="ALL", msiexec.exe /x {5295353A-5E24-4052-8EAA-BFD353C957B2} /quiet, msiexec.exe /x {90515785-8089-4070-975A-15F0252A9BB5} /quiet, msiexec.exe /x {99826982-7148-412E-8CFA-D5F14F1A26C4} /quiet, then the Configuration ID is FcXuX3JNRerhvng, You can download and install the RemotePC-CLI application, https://static.remotepc.com/downloads/rpc/autoupdate/remotepc-cli.deb, https://static.remotepc.com/downloads/rpc/autoupdate/remotepc-cli.rpm, https://static.remotepc.com/downloads/rpc/autoupdate/remotepc-cli-suse.rpm, This is a mandatory parameter and you can find it in your RemotePC account, Set a 'Personal Key', which acts as a secondary password, for the remote computer, Name of the group in which the computer will be assigned, Enabling this option will prevent users from accessing the tray options on their remote computers, Unhide tray and allow users to access tray options, Connection request permission is disabled, Automatically decline connection in the login screen after the request expires, Automatically allow connection in the login screen after the request expires, Allow connection after the request expires, Enabling this option will remove the wallpaper during remote session, Wallpaper is displayed during remote session, Disable the aero theme during remote session, Aero theme remains active during remote session, Font smoothing is disabled during the remote session, Disable sleep mode when host is configured. These restrictions will not apply on the account owner. The list of groups and associated users appears. For Linux, click 'For Linux Package' and perform the following: Download the Debian or RPM host setup package depending on the distribution of your Linux computer. Open the command prompt window in the administrator mode (c:\windows\system32). Under 'Computer Settings', click the checkbox 'Enable connection with Windows / Mac credentials'. Go to the 'User Management' tab and click 'Add User'. Click the 'Download MSI' button, copy the configuration ID and run it along with the MSI command for mass deployment in Windows. The computers are listed with their status, IP address of the computer it was last accessed from, and the last accessed date and time. C:\WINDOWS\system32>msiexec.exe /i "C:\Users\TestUser\Desktop\RPCMSI\RemotePC.msi" /qn ID=uKjNNpkSWo1pnE8 GROUPNAME=GRPOne PERSONALKEY=test1234 HIDETRAY=1 CONNECTPERMISSION=3 REMOVE_WALLPAPER=1 DISABLE_AERO_THEME=1 DISABLE_FONT=1 DISABLE_SLEEP_MODE=1 HARDWARE_ACCELERATION=1 CONNECT_TO_ACTIVE_SESSION=1 SHOW_ACCESS_VIEWER_NAME=1 LOCK_ON_SESSION_END=0 LOCAL_PROXY_IP=192.168.3.176 LOCAL_PROXY_PORT=801 LOCAL_PROXY_USERNAME=test LOCAL_PROXY_PASSWORD=test ENABLE_DISABLE_PRINTER=0 REINSTALMODE="aecmus" REINSTALL="ALL", For example: In case the group name does not exist, a new group will be created with the submitted name and the computer will be assigned to it. How do I reset / remove the Personal Key of my computer? Can I connect to my remote computer with my Windows / Mac credentials? Yes, you can deploy RemotePC using a Configuration ID. What should I do? Select the group from the 'Group Name' drop-down list to add users to the particular group. Launch command prompt in administrator mode. You can view up to 10 recently accessed computers in the 'Recently Accessed' section of the 'Computers' tab. If the personal key is invalid or not passed, then it will be set to a default value (Personal Key). Navigate to 'Settings' > 'Policies' > 'Administrative Templates' > 'System' > 'Logon'. Select 'Enable connection with Windows / Mac / Linux credential'. The logs prior to 90 days can be exported as CSV. Yes, you can disable file transfer, drag and drop, copy-paste files/folders access for all the users linked to your account. Note: Users with group access will not be allowed to deploy RemotePC software on other computers.

To enable connection request permissions in RemotePC Enterprise application. Is it possible to add multiple users to my account from a CSV file? Click 'Remove'. A confirmation message appears after adding the users. You can now add computers to the created group. Go to the 'User Management' tab. How can I create an MST file via Orca tool? Go to the 'Modifications' tab in the 'RemotePC Setup Properties' section to add the mst file you just created. Click 'Users'. Share the provided link with the users to deploy the RemotePC application on other computers. Click 'OK'. If the Personal Key is not enabled, enter your Windows / Mac credentials directly on the screen that appears. Under the 'General' tab, select the checkbox to enable 'Connection request permissions' and choose from the following options. Note: These restrictions will not apply on the account owner. I signed up for a RemotePC Enterprise account but am unable to configure my computers. Hover on the user you want to edit and click. Go to the 'Advanced Deployment Options' tab, select 'Ignore language when deploying this package'. You can deploy RemotePC by setting up the Group Policy on the host server. In order to configure optional parameters, add additional rows. How do I download the RemotePC-CLI application on the Linux Headless server? Once you have performed these steps, you may retry RemotePC deployment via MSI. Open the MSI file location, right-click 'RemotePC.msi', select 'Edit with Orca'. After system reboot, RemotePC will be deployed. Yes, RemotePC supports headless Linux Servers for the Enterprise plan users. Enable 'Specify startup policy processing wait time' and configure it to 90 or 120 seconds. Select the 'Allow' checkbox against 'Full Control' and click 'OK'. Launch the RemotePC desktop application on the computer you wish to reset the Personal Key. From the 'Computers' tab, select the computers you wish to remove. Select the 'Allow access to specific computers' radio button from the 'Permissions' section. Can I disable the file transfer/drag and drop/copy paste files/folders access for my users? As an Admin of Enterprise account, you can configure your computer by downloading the setup from the 'Deploy Package' section in the web interface. Copy the configuration ID that is displayed on the right-corner of the page. Yes, as an Admin you can edit user permissions.

Click 'Add Users'. If the value for HIDETRAY is invalid or not passed, then the settings will be fetched from the web and applied on the remote computer. If you wish to connect to the computer without a Personal Key, click 'Remove Key'. Alternatively, click the area to browse for your CSV file and upload. Go to 'Group Policy Management Editor', right-click 'Software Installation', select 'New' and add a package. If the Personal Key is enabled, an additional field 'Advanced' appears. Note: Make sure your remote computer is password protected, as it is mandatory to enter your Windows / Mac password to proceed. Go toStart > Programs > IDrive for Windows > Uninstall IDrive. If you disable this option, you can access your computer by entering the Personal Key (if configured). In the case of misplaced special character, the machine will be moved to the 'Default' group. You can also install the RemotePC Viewer application on your computers and use them only to access remote computers. Note: Computers that are in session cannot be removed. What do I do? How can I hide the RemotePC tray on other computers? Hover on the computer you wish to edit and click. Double click 'Always wait for the network at computer startup and logon'. You can remove the computers from the selected list. Go to 'Settings' > 'Policies' > 'Software Settings' > 'Software Installation'. Once the users register, their account will be added to your account. File transfer will be disabled for all your users. The invited user will get an email with the link to register to RemotePC. Uninstall RemotePC.msi using the command: If the computer already exists in any other group, it will be moved to the new group specified by the user. Select the required computer(s) from the 'Available Computers' section and click. Click the same, and enter your Windows / Mac credentials. Click 'Change'. Click 'Add'. While connecting to the remote computer you will be asked to enter your Windows/Mac/Linux credential for login. Can I install the RemotePC application on other computers? Open 'Group Policy Management Editor' on your computer. RemotePC On-premise is a remote access and remote support solution hosted on the premise of an organization or within their datacenter. When attempting RemotePC deployment via GPO, I am getting an error. How can I deploy RemotePC using Group Policy (GP) with MSI and MST files? Admin of an account can remove all computers from the account, if so desired, but users can only remove a single computer. The 'Add / Remove computers' page appears. However, the setup can only be used once. As an Admin can I add users to my account? The 'Move User' window appears. Run the following commands in the command prompt to install the RemotePC.msi file. Group names should be less than or equal to 20 characters. So every time you wish to add a new computer, you need to download the setup again from the 'Deploy Package' section. Yes, as an Admin you can assign or unassign computers to users. This will download the RemotePC viewer application on your PC or Mac. On enabling, the feature will apply to all the users linked to your account. You can hide the RemotePC tray icon on all the computers on which you have deployed the RemotePC application. One user cannot be added to more than one group. Once enabled, you can establish connection with your remote computer via the web or desktop application. If you are unable to install RemotePC.msi, go to the Control Panel, uninstall RemotePC setup and run the commands again. Enter the new Personal Key and confirm the same. Make sure that the RemotePC application is installed in the remote machine before enabling this option. Click 'Ok'. You can download and install the RemotePC-CLI application on any Linux Headless server and deploy it to access it remotely. Under 'Computer Settings', click the checkbox to 'Hide RemotePC Tray'. You can also share the URL in this section with a user linked to your account; which the user can use to download the setup. How can I view recently accessed computers? For Windows and Mac host, click 'For Windows Package' or 'For Mac Package' respectively, and perform any of the following: Click 'Download RemotePC Host' to install the RemotePC application on the computer you are logged in and enable remote access. Select the computers you want to assign, or deselect the computers you wish to unassign from the 'Computer Name' section and click 'Save'. Select the user(s) to move and click 'Move User'. Navigate to 'Computer Settings' > 'Administrative Templates' > 'System' > 'Group Policy' and double click 'Startup policy processing wait time'. "C:\Users\TestUser\Desktop\RPCMSI\RemotePC.msi" ID="uKjNNpkSWo1pnE8" /qn REINSTALMODE="aecmus" REINSTALL="ALL", For example: Click 'Yes' to proceed with removing the computers from your account. Can I manually deploy RemotePC using MSI? To assign the computer to a specific group, For example:C:\WINDOWS\system32>msiexec.exe /i "C:\Users\TestUser\Desktop\RPCMSI\RemotePC.msi" ID="uKjNNpkSWo1pnE8:TestGroup" /qn. For Linux machines, download the viewer setup for Debian or RPM distributions and follow the instructions. You can predefine optional parameters for the remote computer during installation. If the group name is invalid or not passed, then the computer will fall into the 'Default' group. If there is any problem while attempting to deploy RemotePC via GPO or if the deployment fails, you may receive error 1274 / error 1612 in the 'Event Viewer' logs. You can download the RemotePC-CLI application using the following links: What is RemotePC On-premise remote access solution? Select the users you wish to assign and click 'Add'. From the 'Computers' tab, click the 'Remove Computer' button. Yes, as an Admin of Enterprise account, you can enable the option to remotely connect to your computer with your Windows / Mac credentials. To install the RemotePC Viewer application.

Click 'Add Computer' and perform any of the following: To add your computer, click 'Download Installer' in the 'Add this computer' tab. Right-click the computer name, and click 'Edit/Remove Personal Key'. A popup, with a list of users assigned to the computer, will appear. After selecting the RemotePC MSI file, choose the 'Advanced' option in the popup that appears and click 'OK'. Note: SOHO and team plan users can enable this option from the Preferences section of the remote computer. then the Configuration ID is FcXuX3JNRerhvng.

You need to delete the following GPO registry on the user's computer: HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Group Policy. A message will prompt asking you to start the uninstallation process. The list of users who have not been assigned the computer will appear. How can I enable connection request permissions in RemotePC Enterprise application? C:\WINDOWS\system32>msiexec.exe /i "C:\Users\TestUser\Desktop\RPCMSI\RemotePC.msi" ID="uKjNNpkSWo1pnE8:TestGroup" /qn REINSTALMODE="aecmus" REINSTALL="ALL". In the popup that appears, click 'Add Users'. Under 'Computer Settings', select any of the required options: Go to the 'Settings' tab. Note:The conventional method of removing application using Control Panel > Add or Remove Programs option is not recommended. You can remotely connect to an online computer in this section directly by clicking 'Connect'.