Fuggle, thanks for the recommendation, but I disabled the Experimental QUIC protocol and restarted my machine. Here are some solutions you can try if your laptop screen is black. Bleibt der Bildschirm Ihres Acer-Laptops aus unbekannten Grnden immer schwarz? I purchased my chromebook nearly two months ago and it was operating fine until four nights ago when I closed the lid for about 5 minutes and when I reopened it the screen is black. If computer does not go to the developer mode then its a confirmed hardware issue . By using this site, you accept Acer's Privacy Policy and the Have done recommended Powerwash and every android app still freezes my machine (sometimes for good, sometimes it eventually closes the app). BIOS stands for Basic Input Output System. Acer Community User Agreement. Tapping back side fixed it. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Dont worry. Wir bieten Ihnen hier 6 Lsungen an! Try the long press of the power button, it should force a full power off after a few seconds. The back light is on and it makes the start up noise but nothing appears on the screen. Black screen with backlight on. Can anyone help as this is driving me mad, I need my Chromebook for college and can't afford a new one!

The missing or outdated graphics card driver in your laptop can cause the black screen, so you should verify that the graphics drivers in your laptop are up to date, and update those that arent. By signing up, I accept the terms of the Acer Privacy Policy. Heres how to do it: If the laptop screen is black, dont worry. Driver Easy will then scan your computer and detect any problem drivers.

So there you have it Hope this post comes in handy and resolves your black screen on Acer laptop. It's not that difficult to replace the screen. You can manually search for the latest version of your graphics driver from the manufacturer, and download and install it in your computer. If anyone else is having this problem (hey Biz), try this From your browser, type chrome://flags/ then scroll down until you reach 'Experimental QUIC protocol' and select 'Disabled' from the drop-box. I've tried holding down the power buttton, power button and refresh, and I've tried putting it in to developer mode but the screen just flashes then goes back to black. It seems to be in constant sleep mode. OS verification is back on and Chromebook reboots automatically. 2022 Acer Inc. If the device is out of warranty, the asking price is likely to be higher than a home repair. for some reason my chromebook now, i turned the playstore app on and had to wait like 20 seconds, then it started working. Can anyone help me please? If the OP's comfort level is such that a home repair is not possible; a third option would be a comparison between what a local repair shop vs. Acer Center will charge. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version youll be prompted to upgrade when you click Update All). i had same problem was watcjing a you tube video and whent on to a black screen i tried to press escape restart and power on nothing i eventually let the battery run down after 15 hours i put charger in and it came back on since rhen this has happened again with black screen so i keep having to let battery die then re charge and thats the only way it works for me its a nuisence but atleast its not broke hope this helps. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. After updating, restart your computer to take effect. If it does not download automatically, please click here. although it still goes black for everything.

2022 Acer Inc. If this started happening after an update,before going through the disruption of a Powerwash, try a hardware reset and reset the flags. Your Acer laptop screen may be black if your system has been damaged by virus or malware. By using this site, you accept Acer's Privacy Policy and the entering Chrome://flags in the Chrome browser. So run a virus scan across your entire Windows system. I experienced this is exact problem, I originallyand thought it could be the systems os but it wasn'tbecause I was able to plug it in to a monitor and it worked fine, I found a temporarysolution, at the back of the screen if you hit it (not hard just a tap) in different places it will then turn on but I recommend takingit to someone to have a look at! Lillian is a technical writer and a tech enthusiast who loves to share technical tips and solutions to computer problems. Hey guys, seemed to have fixed it. Press and hold theEsckey andrefresh (F3)key and then press the power button to turn on the Chromebook. I can't believe more people aren't having the same problem. I would contact support so they can get that addressed for you. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer.

The Chromebook will boot to Developer Mode. But I have just tried the Esc,Refresh,Power sequence suggrested and that has worked. To do that at this point, you need two Chtomebooks [or box or whatever] but not the same model. button next to the flagged graphics device to automatically download the correct version of the driver (you can do this with the. I tried a hard rest but it didnt solve my problem. Just to be on the safe side, try pressing and holding the power button for 30 seconds or so to make sure it's actually fully powered off, then wait a small while and turn it back on. Copyright 2009-2022 Easeware Technology Limited. Put your battery back in and plug the charger. If friends are unable to help, have the Acer Center replace the screen for you, whether or not it's under warranty (better if it is). Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. And if you want to srore stuff that only a terrorist should see, then you shoulda used a SD drive. Sign in or register to get started. It took about 2 days in my case to get an infection.

This email address has already been registered. Click on 'Yes' to accept my comment as answer. When I came back my screen was white. The Chromebook restarts and prompts to re-enable verification. Have a cup to hold the tiny screws & place a protective covering between the new screen & the keyboard to avoid scratches. Should have returned the thing to the store right away, dont know why we didnt. Examples: Monday, today, last week, Mar 26, 3/26/04, In the box that appears, selectPowerwash. It looks like you're new here. Driver Easy will automatically recognize your system and find the correct drivers for it.You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making mistake when installing.

Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. The blue light is on and its fully charged. Examples: Monday, today, last week, Mar 26, 3/26/04, create a recovery drive from a Windows, Mac, or Linux computer, Reinstall Chromebook with a USB Flash Drive, https://www.acer.com/ac/en/GB/content/service-contact. Figured out it was happening every time we flipped the screen greater than 180, clearly a loose wire or hardware problem. Then get the Chrome Recovery App and follow the instructions here: https://support.google.com/chromebook/answer/6002417. Sign in or register to get started. And when they ask for a model number, it's on the screen, not on the back of the Chromebook. My acer chrombook 11 has a black screen but I can still hear a tv show I was watching , but I cant see it. Sounds like a hardware/cable issue. how do I know if im in developer mode. I am having the exact same problem as Fuggle, for about a month now. There are other solutions. Even happens on Google Play Store. But you shoulda not put it there in the first place. That seemed to work for about 5 mins. Thanks. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. I was just watching a movie then stood up to do something. And you will need an SD drive or thumb drive of at least 4G capacity.

This requires time and computer skills. Note: the screenshot below come from Windows 10, and fixes apply to Windows 8 and Windows 7. and any other attached peripheral devices. Same thing happened to mine as well. You can fix your Acer laptop black screen issue with the solutions in this article.

Your Chromebook is now set to factory default settings. It any malware has been detected, follow the instructions provided by the antivirus program to fix it. If the Chromebook is under warranty, ask Acer to fix it. Acer Community User Agreement. Note that all the data you stored on your Chromebook will disappear. Check and see if your laptop screen works properly. Have tried Power washing several times as well as browser reset and hardware reset among others. Click on 'Yes' if the comment answers your question! Shut the unit down will try again tomorrow. Reinstalling Chrome OS will not help if the screen is failing. I was looking to do a hard battery reset, but could not find the supposed pinhole via which to do the reset. Where is it ? [Lsung] Acer Laptop Bildschirm bleibt schwarz. Your laptop will boot up and turn off during this time period. Ask if you don't know how. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Then dont plug anything else. Press thespacebar. The restore process takes about 5 minutes. If you cant log into your computer, boot your laptop into. Once it's sure to be fully off just turn it on like normal. I came to this post because I have been having a black screen problem with a newish CB3-111. If you have any questions, feel free to leave a comment below and well see what more we can do. . I wonder if there's drive corruption that is blocking saving of parameters Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. It looks like you're new here. Please help!!!

When I do the, Examples: Monday, today, last week, Mar 26, 3/26/04. Download it into your USB drive, and follow the instructions provided by Acer to update BIOS. PressCtrl+Dto turn off OS verification. When prompted to turn OS verification off, pressEnterand the Chromebook will restart. Keine Sorge. Hold down the Refresh key (between the Forward key and the Full screen key) and TAP the power key. Hi Acer Community User Agreement. If you make a mistake or an error occurs, your laptop may become unusable and you may lose your data. I always have to end up doing a hard reboot. This email address has already been registered. 2022 Acer Inc. I reconnected it and affixed it with packing tape. To update your BIOS, go to Acer support page, find the BIOS file for your Acer laptop model. My Acer CB5-311 chromebook was working fine a few nights ago, then when I turned it on the next morning and only a black screen appears. A progress bar appears at the top of the screen. That will sometimes help when it's hung trying to wake up. IMPORTANT: Be extra careful about updating BIOS. with minimal success. Your Acer laptop goes into black screen, sometimes the screen is black after the logo? The "Welcome!" You shoulda put it in the cloud. Usually this situation will call for re-installing Chrome OS. Power resetting does a trick to fix the Acer black screen issue and it works for many people. The adhesive used to keep that connector in place wasn't good enough the second time around. Hi, My Acer R11 Chromebook keeps giving me a black screen and freezing when I try to open certain apps, such as Play Store and even when I try to open Word. The recovery process will start automatically after approximately 15 seconds. Are all of the screws hand-tight ? Yes, it may take some time to complete, but its worth it. If you find yous Acer laptop screen is black, you can try this: Your laptop will start and the black screen issue should be resolved. Any suggestions? Are you getting any lights or activity at all? It looks like you're new here. If this method works for you, you should, Note: Youll need to log into your computer to perform these method. I had previously replaced the LCD screen. Unfortunately, Windows Defender may not detect it, so its worth trying another antivirus program such as Avira and panda. No resetting or keystrokes worked. They gave you free space, didn't they?! We recommend this if youre confident with your computer skills. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. As a Microsoft Certified Professional (MCP), she writes posts to solve various Windows system issues, and shares technical tips for gaming, video streaming, etc. This email address has already been registered. By signing up, I accept the terms of the Acer Privacy Policy. If you dont have time or patience, you can do it automatically with Driver Easy. I tried the esc, refresh and power button thingy several times but it just gives an exclamation mark and its still white. Trying to avoid OS Recovery as don't have another laptop to download Chrome OS from. Its a software that is stored on a small memory chip in the Motherboard of your computer. button.

version), then install the driver in your computer. Do you see the charging light come on when you plug in the AC Adapter?

Ebay or Amazon have the lowest prices. I tried all and it's still not working BIOS is used to identify and troubleshoot the hardware issue in your computer or laptop. Ok guys. PressEnterto confirm that you wish to turn OS verification on. Please contact acer support for warranty repair options. By signing up, I accept the terms of the Acer Privacy Policy. The unit went black again with the power/battery strength blinking orange and blue. I'm 2 minutes away from tossing it into my pool.

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My screen is black, weve tried all of the restart suggestions above. I had the black screen, I took the back of the computer off, jiggled the wire to the screen and put unit back together. Still no change. Surprise!! Ensure to turn off your laptop, and unplug any, When you see the Acer logo or splash screen appears, press. You dont have to try them all; just work your way down the list until everythings working. Now it is dropping the WiFi over and over, also a common problem with this machine as I understand.

I doubt I will buy another Acer machine ever again. Hit 'Like' if you find the answer helpful! Yes, all the lights are functioning including the charger light. Could you try holding down ESC and the Refresh Key (like F3) and then hitting the power button? I had this same issue. If no longer under warranty, the device may require a new screen, as per. and release. So always back up your data on your laptop before updating your laptop BIOS. By using this site, you accept Acer's Privacy Policy and the Then restart your computer as normal and see if it fixes your black screen issue. Sign in or register to get started. Once the new screen has been installed, check that you are no longer in Developer Mode; because you are vulnerable to malware. My chromebook is having all these problems I read about. If you are not a DIY-er, ask a friend to review both videos. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. screen will be displayed and you can complete the on screen instructions. At the OS verification is OFF screen, do not press the spacebar. It turns out that the connector on the back of the screen went slightly ajar.