Heres what is required to finance a vehicle: In some instances, an older model year or higher mileage vehicle (up to 150,000 miles) may be eligible. In addition I drove more than 42 miles to get to the dealership. We're back with the same great unique car buying experience for you and our incredible community. Pre-qualified financing terms depend on the individual's credit and key financing characteristics, including but not limited to the amount financed, term, loan-to-value (LTV) ratio, down payment amount, and vehicle characteristics, and may vary depending on the dealership selling the vehicle(s) you may be interested in financing. I told him I did not appreciate the ambiguity and he would say nothing else. User assumes all risk of use. There is a reason their sales keep climbing inthe last several years, its because of very professional dealerships like Lawrence Kia.

I asked for the out the door price and received a quote via text approximately $500 more than the listed price. a virtual appointment! I will absolutely be back the next time I am looking to buy a car. Told "F*** You!" Advertised and pre-qualified rates and financing terms are subject to change without notice. Most of our customers, like you, who travel multiple hours from Topeka to Lawrence, will request a virtual walk-around or condition report before arriving. When you shop at Commonwealth, we want to make sure you have a dealership experience that stands out from the pack. He repeatedly told me that the Seltos "appeared" to be there. Certified cars are manufacturer warrantied and typically The vehicle must have fewer than 120,000 miles and its model year must be within the last 10 years. Includes reviews of Other. All trademarks are the property of their respective owners. The sales manager (Shane) reaches out and assigns me a salesman.

With so many options to choose from, wed be amazed if you couldnt find the perfect ride on our car lot. For new and used vehicles, the minimum amount financed is $4,000. and "Go F*** Yourself!" A dealerships rating is calculated by averaging its lifetime reviews. Terms online are provided based on common monthly increments, but other terms may be available at the dealership when purchasing the vehicle. 2021 Volkswagen ID.4 Review: The Peoples Electric Car, 2021 Mazda CX-5 Review: Premium Without the Price, A new or used car, light truck, minivan, or SUV for personal use. There was an $8000 actual cash value difference between the two. This vehicle is currently in transit and will be on the lot soon! Mr, Chen He was even worse than his staff. I told the scheduler that we would be installing multiple carseats as part of our test drive; the whole process would have been much better if having an appointment had saved any time whatsoever for my kids to be sitting around. Watch a video to learn more about Auto Navigator.

Also, any existing Capital One accounts must be in good standing (meaning not over limit, past due, or delinquent). And all of our customer reviews are submitted by validated Capital One customers who purchased vehicles using Auto Navigator. a video consultation. The sales manager offered to have the general manager call you and requested for you not to continue yelling or it would not go very far for either of us. Aaron Hill is a very well informed and professional salesman, easy to work with. Error in sending request, please try again. We will take your feedback seriously and move towards continuous growth by providing excellent customer service. Don't forget, your pre-qualification can only be used to buy one, personal-use vehicle. If you choose to do so, youll also let the dealer know your preferred method of communication so the dealer may contact you to discuss next steps. Adjust things like your down payment, term length, and more to build the deal that's right for you. After filing out the online form to request a test drive, I got a call with no voice mail from the dealership and then a text with no introduction. You may not be eligible to submit a request for pre-qualification to participating lenders; so if youre not eligible, you wont see an option to do so. and any applicable fees. Some participating lenders may have membership eligibility requirements, and some may pay Capital One if you finance with them. I have already submitted a complaint with the manufacturer, and filed a report with the Better Business Bureau and with the corporate Kia office. All reviews are provided by Google and are subject to Google terms of services. Ask About Our Free Vehicle Delivery Service. A credit application at the dealer will result in one or more inquiries posted to your credit file. home delivery on some or all of its cars. Rotate Your Tires Every 5,000 Miles for Optimal Wear. We also provide a historical estimate of the tax, title, and license fees based on the state the dealership is located in to show you how they impact your financing terms. Remember, you can use your mobile phone to configure pre-qualified financing for vehicles you're considering and compare your options at the dealer. Our dealership has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. We will not be doing business with you. We certainly appreciate your input. I asked if he could go out and touch the car and come back in and tell me it was there. 2018 Google LLC, used with permission. Check out our new and used car specials for additional savings on your next vehicle. I transferred money into my checking account to cover the full cost of the vehicle. I was told that I would not be able to test drive the car (Awkward silence) sowhat is the point of being there if I cannot drive the car. Once you arrive, you will be greeted by one of our product specialists to show you the vehicle and answer any questions or concerns you might have. 3 hours later I submit the document and sent a follow up text that it was sent. Your Capital One pre-qualification expires 30 days from the date your request for pre-qualification is received. Why pay more at the big city dealers?

go through a rigorous multi-point inspection. Your purchase will result in a retail installment contract with the dealer as the original creditor. Auto Navigator is not available to residents of Alaska or Hawaii and Post Office Box addresses cant be used as the address on your pre-qualification request. Calls may be prerecorded. Third party information includes, but is not limited to, trade-in values, car images, dealer reported mileage, fuel economy, dealer advertised price and car details, and car history reports. We apologize you had a less than great experience with us. Find answers to frequently asked questions about Auto Navigator. This is second new kia i have bought from lawrence kia. A valid APO/FPO address also works. The original person (Brandon) that I was supposed to meet with was not interested in making a sale or fixing the situation. Availability should be confirmed with the dealer. Add vehicles to compare. You became very irrational understandably so; but then began to yell and curse which we will not tolerate. We signed a contract with them and put a $1000 deposit down on a vehicle, only to be called the next day and told that they made an error and we would owe more money. Trade-in valuations are powered by Kelley Blue Book data to provide estimates of what you may be able to receive from the dealer by trading in your car. The amount financed may include the dealer advertised price, tax, title, licensing fees, dealer fees, and any optional products, like service contract and/or extended warranty, that you choose to purchase from the dealer. Throughout the day friday I am texting the salesman asking about the status, and he keeps telling me the manager is working on it. We apologize that the expectation was not met on our end when it came to having the car pulled up for you to easily view the vehicle and make it more convenient to move car seats in and out of the vehicle. Auto Navigator provides participating dealers' advertised inventory to help you search and save your favorites to find the car that works best for your budget and lifestyle. In this case, the 2012 Toyota Camry that you came to see was a new unit to us and was scheduled to have the hail fixed, but you did see it before our reconditioning process was started. Google and the Google logo are registered trademarks of Google LLC. Any unauthorized use, reproduction, distribution, recording or modification of these images is strictly prohibited. Maps, directions, and reviews are provided for informational purposes only. Cars.com Privacy Statement.

When you visit a participating dealer, show them your Auto Navigator pre-qualification offer for the vehicle you would like to finance. Capital One uses third party information, otherwise available, to help make your auto financing experience better. Pre-qualification does not guarantee that youll receive financing or any particular financing terms, which are subject to change based on the participating lenders evaluation of your credit application submitted at the dealer and any required documents, and may vary depending on the dealership selling the vehicle(s) youre interested in financing. This rating includes all dealership reviews, with more weight given to recent reviews. Browse our selection of new and, Ready to buy, lease, or finance a new or used car?

Pre-qualification does not guarantee that youll receive financing or any particular financing terms, which are subject to change based on Capital Ones evaluation of your credit application submitted at the dealer and any required documents, and may vary depending on the dealership selling the vehicle(s) youre interested in financing. You should verify with the dealer whats included in the dealer advertised price. If you pre-qualify, you will be able to see your monthly payments, APRs, and offers for vehicles you may be considering. Shane, Stephanie and the general manager Ched were absolutely terrible and unprofessional. Contact us at 785-856-7127 or swing by our, When you purchase any new Subaru or pre-owned car from our Lawrence dealership, you may qualify to have that vehicle delivered straight to your home or workplace. After negotiating purchase terms and receiving dealer credit approval, you will sign a contract with the dealer reflecting both your purchase and financing terms. Other fees may also include, but are not limited to, document fees, dealer preparation fees, and delivery charges. Any available car history reports are provided by CarFax. Incorrect Dealer Page After filing out the online form to request a test drive, I got a call with no voice mail from the dealership and then a text with no introduction. I then asked if I turned the corner and pulled onto the lot if the car would be there? He interrupted with "go f*** yourself" and wanted to know if I thought I was a "tough guy." We may determine a vehicle to be commercial or otherwise ineligible based on the model and/or information provided to us. Contact the dealership with Anderson Kia > New Kia Dealership & Used Car Dealer Lawrence, KS. However, since you committed to purchase the vehicle on a proposal, we offered to help you as much as makes business sense to try and still make the deal for you. Elena,

You can visit the Kelley Blue Book website for additional information on their services. They then proceeded to to yell at me and told me I was stupid and didnt know what I was talking about. If you're looking for a Kia go somewhere else. Prior to visiting a participating dealer, submitting a request to pre-qualify for auto financing will allow for a review to determine whether you pre-qualify. This amount is also subject to verification of the personal income you put on your request for pre-qualification. We value your privacy. Again he said it "appeared" to be there.

We got the Camry's hail fixed, which was sold a few days after your visit. I accepted the offer via text and by phone and set up an appointment for the next day to drive 130 miles north to pick up the car. Were proud to serve the communities of Lawrence, Methuen, Haverhill, Andover, North Andover, and more with an uncompromising selection and dedicated customer service at every step of the way. Duplicate Review I will be taking my business elsewhere. Looking to have this car delivered to your home? Great dealership, great prices, great tradein prices, all their people are veryprofessional. Easiest and smoothest car buying experience I've ever had. Commonwealth Kia customers enjoy vehicle specials for additional savings every day.

Remember, third parties, including the dealer, provide this information and Capital One doesnt sell vehicles, doesnt sell any optional products, and doesnt make any express or implied representations or warranties with respect to the accuracy of the third party information. Lawrence Kia By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. We were 100% scammed. Anderson Kia is a Lawrence area Kia dealership which serves the Lawrence, KS and surrounding areas. Treating customers like this should not go unchecked. He said it "appeared" to be there. Participating dealers are subject to change. ${award} ${year}. No representation is made or warranty given as to their content, road conditions or route usability or expeditiousness. Find out why so many drivers throughout Northeastern Massachusetts and beyond count on Commonwealth for better selection, service, and easy car financing. Commonwealth Kia has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. The expiration of your pre-qualification is subject to the lender's terms and may be different from Capital Ones. From standard maintenance like oil changes and tire rotations to major auto repairs, our team of factory-trained and certified technicians has you covered.

Google, Capital One, and their suppliers assume no responsibility for any loss or delay resulting from such use. We apologize you experienced less than exceptional customer service from our dealership. It was absolute nonsense that this place operates in such a manner. Participating lenders may have their own eligibility restrictions, such as requiring that you be at least 18 years of age, live within the contiguous United States, meet minimum income requirements, and purchase a vehicle for personal use that meets their specified year, make, model, and/or mileage restrictions. The stock automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. They worked hard to get you into what you want and quickly. our tools to get details such as qualifying cars, test drive options, An hour later I called back. Errors I understand. Capital One and participating lenders do not guarantee that the dealer will provide you with all terms outlined in your pre-qualification offer. I'm glad selling vehicles is just a hobby for you. At that point were done. Drove 60 miles to see a used Camry only to find an undisclosed and extensive amount of hail damage.

Found the new car I wanted on Autotrader and sent an email to this dealership. from DealerRater. Lawrence Topeka Greater Kansas City Kia Dealer! Sign in to our website to experience the best online shopping experience Never fill out a lead form.sign in and experience simple forms that are pre-populated with your information. When he called back, you and Leishae were both yelling and irrational. Luckily for local shoppers, McCarthy Nissan of Lawrence is here to help. App Store is a service mark of Apple Inc. Stock vehicle images provided by izmo, inc. and Autodata, Inc. Stock Automotive Images, Copyright 2000 - 2022 izmo, Inc. All Rights Reserved. Obviously, we or any other business cannot just wipe that money away. by a person claiming to be a sales manager. Google Play and the Google Play logo are trademarks of Google LLC. We have not received the vehicle and you did not sign a contract or take delivery. Not everyone qualifies for each of these term lengths though. Unbelievable!! I took the afternoon off work and scheduled an appointment. At this point in the conversation, you mentioned how you used to be in the car business, so it doesnt make sense for you to bash the profession. I receive an immediate response back apologizing that the vehicle was sold that day. Dealer advertised prices may be negotiable and may not include tax, title, license, and other fees charged by the dealer. Saturday morning I get a text saying the lender approved everything that I needed to send one more document to verify address and we were good to go. Since others havent had such issues with this dealer maybe it is discimination? I receive an alert from Credit Karma so I know they pulled my credit. Effortless finance application with a pre-filled finance form. Upon review of the prior transactions and trade values, it was brought to our attention that there was an error made. I would not purchase a vehicle that I am not allowed to drive. When available, before visiting the dealer, you can provide the dealer with your most up-to-date personal, contact, residence, income, and employment information, as well as your proposed financing terms, pre-qualification status, information about the vehicle you may be interested in financing, and saved cars at that dealer by using the Check Availability button (this feature is not available for all dealers and is not a required step). Set appt to see truck, check to see if appt is still on, no response, check again, no response, check again, no response. They had the vehicle in stock so immediately filled out the credit application online and sent it in. We know that prospective customers are extremely well educated when researching their next vehicle. Cars are subject to prior sale so theres a possibility that some cars may have already been sold. For the record I am a 66-year-old retired lawyer who does not consider himself to be a tough guy and I don't think it is possible for one to f*** themself. Third party websites, such as Kelley Blue Book and CarFax, are not maintained by Capital One. You can get more information about this car from your couch through

At that point were done. New Kia Dealership & Used Car Dealer Lawrence, KS, Pre-owned & New Kia dealership in St. Joseph, Used Car Specials at Anderson Kia of St. Joseph. I signed a contract, I paid my deposit, and I legally deserve the deal I signed for and was offered. This rating includes all reviews, with more weight given to recent reviews. This was a horrible experience, no respect for anyone's time. You can compare up to 3 vehicles at a time. But they do not hassle or push you into anything. If you pre-qualified for auto financing with a participating lender and dont see that pre-qualification when you log into your Auto Navigator account, you may access your pre-qualification at the website where you submitted that pre-qualification request.