Are you sure to remove this product? By ticking this box, I accept Samsung Service Updates, including : Product Help & Support - Get help, find answers, Service Centre Locations and Opening Hours. Step 2. If you are thinking about how to connect your soundbar to a TV, we recommend that you consider a Wi-Fi connection among the many methods.

This feature is available only for models after 2013. Connect your mobile device to the same Wi-Fi that your TV is connected to. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. The biggest difference is that optical cables are unable to transmit some high bitrate audio formats such as Dolby Digital Plus. The SmartThings app is supported from the 2017 Soundbar,and older models are supported only by using the Multiroom app. You could use the HDMI cable supplied with set top boxes like Sky Q, or games consoles like the Xbox Series X, as they are already certified.

Note:The device screenshots and menu are only sample in English - they are also available in the language of your country. All rights reserved. By Clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. There are several ways to connect a Samsung soundbar. Open the SmartThings app on your mobile device and tap the Add icon (+). Arrange an appointment to experience a shorter waiting time. Soundbars give a boost to your home entertainment system, with room-filling sound that takes your audio to the next level. Are you sure to remove this product?

Help us to make recommendations for you by telling us what you like. how you can install updates using the SmartThings app. All our Samsung Authorised Service Partners are endorsed by Which? Samsung soundbar models HW-Q60B/XU, HW-Q600B/XU, HW-B430/XU, and HW-B450/XU may suffer with one of the following symptoms: Please note:This issue is specific to these soundbar models and does not impact any other devices. Then, tap Soundbar. OLED by Samsung. Optical cables transmit sound in a digital format, just like HDMI. Step 3. HDMI connections transmit sound digitally and support high bitrate audio formats such as Dolby Digital Plus. In addition, there are also other advantages of a Wi-Fi connection. Find out more about the different ways to connect and set up your Samsung soundbar. Code not valid with this product Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Download Samsung SmartThings app on your mobile device. Step 1. Note:For the 2016-2018 TV models, if you select Wi-Fi mode when the TV is turned on, the automatic connection method will be displayed on the screen. Ensure that your TV model was released after 2013. Tap AV and select the brand of your soundbar among Samsung and Samsung Harman Kardon. The SmartThings app is supported from the 2017 Soundbar,and older models are supported only by using the Multiroom app. Please visitSamsung Supportfor further support. Sorry, there is insufficient stock for your cart. Wi-Fi using the DPS channel cannot connect the TV and soundbar. There are three things to check before you try to connect your Samsung soundbar to Wi-Fi. Ensure that your TV is connected to the working Wi-Fi network. Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Bluetooth connections dont require any cables and can be very convenient if your soundbar isnt next to your TV. Copyright 1995-2022 Samsung. Then, your mobile device will search for the soundbar and connect. Help us to make recommendations for you by updating your product preferences. Check out the below things. See our Privacy Policy here. Trusted Traders for Home Appliance, TV/AV installation and repair. pairing your soundbar to your TV with Bluetooth. Connecting your soundbar via a Wi-Fi connection is considered to be the best way to connect your soundbar to your TV. No response to the remote control or buttons on the soundbar, No response from the soundbar with the power on, There is no response from the soundbar at all, Disconnect your soundbar from the mains power, Reconnect the soundbar to the mains power and check if your issue is resolved. Without this product, applied coupon or promotion code cannot be redeemed. Let's take a look at how to connect via a Wi-Fi network. To find out some of the benefits of using Wi-Fi and why it is recommended, read our FAQ onHow to connect a soundbar to the tv via a wi-fi network. After connecting your Soundbar to the TV via Wi-Fi, the Wi-Fi connection to your TV can be disconnected. Step 6. Book an appointment to connect with a Samsung Sign Language Specialist for support and advice on our products. Step 4. Please note:before starting, make sure that your soundbar, TV, and any connected devices are turned off. In this case, connect to the network again using the TV menu. Please note:For the 2016-2018 TV models, if you select Wi-Fi mode when the TV is turned on, the automatic connection method will be displayed on the screen. Discover cutting-edge features with the new Dishwashers, 5 Accessibility Features You Didn't Know Were in the Palm of Your Hand. This site uses cookies to personalise your experience, analyse site traffic and keep track of items stored in your shopping basket. Tap Start and select the location and room. Recycle your old TV and get up to 500 off Neo QLED TVs, Get up to 350 off selected Home Appliances when you recycle your old appliance for free, Introducing the new Odyssey Neo G7 and G8 Gaming monitors, Curate Your Vibe With Bold Galaxy S22 Phone Accessories, Troubleshoot your issue and book a repair. All rights reserved. Step 5. Please note:You can find out more information about how to connect your Soundbar via the SmartThings appinour FAQ on SmartThings and your Soundbar. Monday to Sunday (including Public Holidays), These are the locations of our Service Centres. Try our online troubleshooter for a resolution or book a repair if needed. Tap Device, which is the first selection on the screen. Copyright 1995-2022 Samsung. Ensure that your TV and Soundbar are connected to the same wireless router/frequency. All of the ways have their own benefits, but the most organized way to connect your devices is definitely a wireless connection through a Wi-Fi network. Each connection type has its own benefits, but some provide a better sound quality than others. When connecting using HDMI, you should use an HDMI cable that is labelled High Speed or High Speed with Ethernet. If your issue remains, do not try any further troubleshooting. Instead, please select Get Started below to book a repair. If you need to update your Soundbar, find out how you can install updates using the SmartThings app. Soundbars are versatile, and there are a few different ways that they can be set up with your Samsung TV. If the 5 Hz Wi-Fi connection is not smooth, try to use the 2.3 Hz bandwidth. By ticking this box, I accept Samsung Service Updates, including : How to connect a soundbar to the tv via a wi-fi network, how to connect your Soundbar via the SmartThings app. Connecting your TV to your soundbar using an HDMI cable will ensure that you receive the best possible audio quality. Create a safer home with the Hygiene Boosters. This feature helps you to pair your Samsung devices using Bluetooth and allows compatible TVs to control the soundbar. Experience the difference. Click the Source button on the back of the soundbar, or click the Source button on the remote to select Wi-Fi mode. Follow the steps below to connect your soundbar via Wi-Fi. For troubleshooting tips for connecting your soundbar via Bluetooth or troubleshooting for audio issues then read our FAQ on pairing your soundbar to your TV with Bluetooth. When you connect your devices using a Wi-Fi network, you can have the following benefits. If youre connecting using both a Samsung TV and Samsung soundbar you will be able to use BT / TVSoundConnect / Soundshare. The method depends on the TV model and each of them is as follows. Step 7. Wi-Fi using the DPS channel cannot connect the TV and soundbar. Home > Settings > Sound > Sound Output > Select your soundbar, Home > Settings > Sound > Select Speaker > Select your soundbar, Menu > Sound > Speaker List > Select your soundbar, Menu > Sound > Speaker Settings > Multiroom Link > Settings. If the 5 Hz Wi-Fi connection is not smooth, try to use the 2.3 Hz bandwidth. Dolby True HD (Including Dolby Atmos uncompressed), Dolby Digital Plus (Including Dolby Atmos compressed).