As soon as my husband income comes in steady I will work diligently to get rid of this mortgage with Suntrust and go to another company. SunTrust (now Truist) is a bank with a full range of online services, as well as in-store offerings in select locations nationwide. Suntrust kept telling us: 1. The entity that gave the loan will not be able to help you. Anyways, I was told when I acquired my Access 3 HELOC that the first 10 years would be interest only payments and then after the first 10 years the mortgage would be set on a 20 year amortization (repayment) schedule. Disbursement into Court. First one no problems. This profile has not been claimed by the company. I went from an upper 700 credit score to upper 500 because of Suntrust Mortgage. On paper, I look great. They shouldn't even be allowed to call themselves Suntrust because I absolutely do NOT trust them. I wanted to set up ACH payments ASAP, so I meticulously set up the paperwork.

protected in acting in accordance with this Agreement or instructions received. FAQ.

accordance with the instructions of such court. All Rights Reserved. We contacted another loan company and lo and behold, a VA appraisal came back that was $8000.00 ABOVE the original home value!!

12. 3.

This service is a financial arrangement with a third party regulating online payments for the two parties involved in the transaction. Suntrust has come up with every excuse possible (paperwork) to not return the funds as of November 6, 2016. (Mn`+~}\5xq&. It is as if they want you to fail.

counterparts, and if executed in more than one counterpart, the executed counterparts shall together constitute a single instrument.

UL0n ;RF

(a)The Escrow Agent is hereby

In process of doing it now. As a result my credit score has gone from 813 to 726 in just 2 months. She still had 3 years left on her auto loan. Lesson learned: quadruple check any changes in your mortgage or it will be your payment that quadruples! My refinance with Suntrust has been a nightmare like no other. We were told the checks had been mailed out on April 30. SunTrust left me without a mortgage at the last minute prior to closing. I recently spoke with Suntrust regarding refinancing. Account (the Escrow Account). They offer live phone support Monday through Friday, from 8:00 am to 4:00 pm and reply to emails usually within 12 hours. My husband owns another property in the area that also suffered severe damage. The loan agent neither offered to refinance or negotiate a rate, simply spent time amusing himself, admonishing me and mocked me for wanting to pay down the note and get a 15 year fixed (duhh). Placement Agent directly to purchasers and a list containing the name of each purchaser, the number of Shares purchased by each purchaser, and a specification of the manner in which the Shares should be issued; and. I've posted on their Facebook page but when I told the TRUTH about their horrible customer service my post was removed and I was blocked from posting on their page because they determined it was "inappropriate". The Escrow Agent agrees to hold all monies so So, we hastened to refinance. They are total scammers!!! FYI - They have also added a $15.00 charge for faxing the current amount due to a prospective new lender. She makes so many mistakes, promises to do things by certain time and does not follow through, and put our whole transaction in jeopardy.

3/2/16 I called trying to find the payoff so I could get the title and was told they have no way to confirm I have rights to this information or even give me the amount due so I could pay the balance. Fast forward to today (about 2 months since this all began).

I can barely afford, and even that is a stretch, my 1,700 monthly payment, instead of the 375$ monthly payment that I made every month the preceding 10 years. They just did a settlement for unopened HAMP program applications for 320 million dollars. the Escrow Agent has already collected funds, the Escrow Agent shall promptly issue a refund check to the rejected purchaser. Account. I use to be a mortgage broker and had inside contacts for Suntrust and specifically their home equity loans, and even more specifically, their home equity loan called the "Access 3" HELOC. Once I find a good alternative I will pull all of my money from this bank. I called Suntrust Mortgage multiple times to try and resolve the situation until the house could be sold to cover the mortgage.

Once again the previous owner is an ex gf, how cooperative do you think this person will be. THEN we were owed **escrow** checks from Suntrust. Duties and Rights of the Escrow The Escrow Agent shall deposit funds received from purchasers in the Escrow Account, which shall be Copyright 2021 Consumers Unified LLC. defined in Section8 of this Agreement), the Placement Agent and the Company shall provide the Escrow Agent with a statement, executed by each party, containing the following information: (i)The total number of Shares sold by the Escrow Account. 7.

4.

How can people who work together money out of you for appraisal then credit check and deny you, when you have been with this company for 13 years, making payments on time and on the program by weekly? But never did. B. They taped a large envelope to my security door, that peeled the paint off. I was lucky I didn't lose my baby with the amount of unnecessary stress they put me under. After 7 years of never missing a payment they did this to us. From here the process is solely on Suntrust. Placement Agent for any reason, the Escrow Agent shall return to the purchasers who contributed to the Escrow Account the exact amount contributed by them. Before the closing, I found mistakes in simple calculations (such as adding charges for termite inspection already paid or homeowner's insurance premium). On MY money??? Several years ago I obtained a mortgage via Suntrust at a time when a well respected colleague worked there. (c)If the Company rejects any purchase of Shares for which In the last 25 years, I have done multiple mortgage transactions and this is the worst broker/agent I have dealt with.

An appraiser showed up at my door to due an appraisal because of a claim that I was behind in my payments and they were getting ready to apparently start a foreclosure. document believed by the Escrow Agent to be authentic in making any delivery of the Escrow Amount. (c)The Company and the Placement Agent hereby

Closing shall be the date of closing of the Offering, and the Closing Date shall be the date on or subsequent to the date on which the Escrow Agent has received minimum deposits for at least 1,200,000 Shares So that was fine because I can actually show that, but my big question is why didn't they tell me this was necessary in the very beginning when I explained my situation. This should not be so complicated since I took the steps in 2013 to see to it everything was in order.

If the Placement Agent rejects any purchase for which the Escrow Agent has not yet collected funds but has submitted the I am in the process of building a new home and I was banking with a representative Mark ** in Tampa Florida area. Every year I have an escrow shortage and they send me a bill saying I can either pay the shortage to keep my monthly payment lower or do nothing and my mortgage payment will increase.

On March of 2013, I had certified copy of death certificate and will in hand and went to the branch office on Duval Station Rd. After disclosing comparative rates, I was informed by the loan agent that I should simply stick with my current loan with them, an interest only loan, with an adjustable rate.

Upon looking into it they were miscalculating my taxes and shorting my escrow account. The purchase money returned to each purchaser shall be free and clear of any and all claims of the Company or any of its creditors. I went higher up the ladder to report him and with more delays they are now trying to close. notify the Escrow Agent in writing that the Offering has been terminated. (b)In the event that any check paid by a purchaser and You know what they told me? In the event the Offering is cancelled for any reason, the Company shall pay the Escrow Agent its fee within ten Fine. Sent in over 400 pages of paper on three separate occasions to see about a refinance under HARP and after sending in the application 3 times in a year, they said: "oh, you have a VA Loan and it isn't eligible for refinance under HARP." It's no reason a refinance should take longer than a first mortgage loan ever. Suntrust mortgage pulled my escrow funds to pay for back taxes on a brand new property due to builders going bankrupt, causing an escrow shortage on my account. Stay clear of this company! Suntrust mortgage is the worst company I have ever been a customer of. I would say that 4 out of every 5 employees are incompetent or the system is so messed up that employees can't make sense of it. (b)Upon termination of the Offering by the Company or the For purposes of this Agreement, the term collected funds shall mean all funds, including fed funds, received by the Escrow Agent which have They also reported 1 missed payment to the credit bureau, after the investigation it was removed but they claimed I still owe 1 payment. They say, "we meet the letter of the state law and we can delay this release for 30 to 60 days if we want."

The staff is available to personally assist you with any concerns or needs that may arise. This is my second refinance with Suntrust. I asked to make partial payments, they would not do it.

Our post office said we should have received that mail in 3 -4 days. When my husband lost his job they told us we did not qualify for loan modification and we could only do foreclosure or short sale. Suntrust bought my mortgage 3 years ago after I refinanced and it has been a nightmare ever since. The first few months were acceptable however upon reviewing my statement my monthly payment went down by $200.00. Unsubscribe easily.

I feel lied to because I was told my mortgage wouldn't be sold like the rest of the mortgage companies do. My loan was now on a 5 year repayment schedule! Some parts of this site may not display properly. On the "original" date of closing there was no communication by Suntrust that they would not be able to close. They need to go out of business or fix their customer service. there shall exist any dispute between the Company, the Placement Agent and/or the purchasers with respect to the holding or disposition of any portion of the Escrow Amount or any other obligations of the Escrow Agent hereunder, or if at any time the I had become unemployed and unable to locate a tenant at all. I was told the closing costs would be approximately $2,000 and could be rolled into the loan. Deposits into the I so hate what your institution stands for, which is nothing. My property is located in Newark NJ and I went several times to the city to verify my taxes and they told me over and over again that there is NO change. Which makes it very tricky because in the beginning I was just paying cash to the previous owner, then afterwards I began to send transfers from my account to the previous owners account, then I set it up so Wells Fargo could just take it out of my account every month. Just to stay on the safe side, however, I made one final payment in order to keep my car in the driveway.

The escrow period Since then, every single transaction I have had with them is delayed, done wrong, or generally mismanaged. At that time, I also began paying my loan to NFCU. My case was dismissed 9/2016. the termination of the Escrow Period, on the date of Closing (as defined below), the Escrow Agent shall disburse the Escrow Amount pursuant to the provisions of Section6; provided, however, that in no event will the Escrow Amount be It shall have no responsibility for the genuineness or the validity of any document or any other item deposited with it and it shall be fully "Do the math" was his amused response.

(b)The Escrow Agent is authorized to rely on any The funds are released once both parties are satisfied. 20 days later I called back only to be told they had not gotten to it yet but that they would. This time has been nothing but horrible. negligence, willful misconduct or bad faith.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to We paid 10 years on the loan and they were NEVER open to helping us refinance. Again more LIES that they'll have someone look into it but they never do. What exactly is Escrow.com? I've also asked why my escrow is short every year when this is not a problem I've had with other lenders in the past. They would not have it. They say one thing and do another. They haven't been treating me like they value my business or even care about me closing on the house. deposited in the Escrow Account shall be returned, the Escrow Agent shall notify the Placement Agent by telephone of such occurrence and advise it of the name of the purchaser, the amount of the check returned, and any other pertinent information.

Contemporaneously herewith, the parties have established a non-interest-bearing account with the Escrow Agent, which escrow account is entitled Homeowners Choice, Inc.

In the fine print was another message saying they would also pull an additional principal only. requests and other communications hereunder shall be given in the manner provided in this Agreement. Of course I didn't refi.

The representative was rude, condescending and thought she was my mother. Have had nothing but problems with this company. My experience with SunTrust has been horrible. REALLY???

Not sure if your transaction can be covered?

Having been in the real estate business for years and having heard the horror stories of sold and transferred mortgages and people finding themselves in foreclosure shortly thereafter, I made and kept meticulous notes on the transfer process.

Then they appraised my house and decided I'd need an additional $6,800 in closing costs to refi. For a 25-year-old, I had a pretty shiny credit score. Preferred Offering Escrow 9. I was told by Mr. ** that not only would the refinance be a fast process (45 days or less) but that Suntrust also wouldn't sell my loan to another company like most mortgage companies. (f)This Agreement may be executed in one or more I could only verify a few because I had combined some lines of credit but the rest I didn't do. I have complained about this problem for 3 years and all they have done is LIE to me repeatedly and tell me they will look into it. We had only one income coming in and did pretty good for a few months. Speaks volumes about Suntrust and how they seem hell bent on driving away customers. Every year I pay the shortage, they cash my check, and then send me a bill for the HIGHER mortgage payment including the escrow I had just paid them. He has a different mortgage company. Nothing will happen.". Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site.