Well work with the seller to process your refund, excluding. This usually involves the customer answering several questions and following the technician's directions for testing the product. If you want to schedule a pickup, the shipping carrier charges you an extra fee. The APR and down payment may vary based on the applicants past credit performance and the term of the loan. All other exchanges/returns, return instructions areincluded along with the invoice inside your package. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. To check on the status of a refund, please contact us and a Toad&Co Representative will check on the status of your refund. Refunds will be credited first to the original purchasing credit card account number and will take approximately 72 hours to reflect this transaction from your financial institution. APR is calculated according to the simple interest method. Items that were received as a gift from a Toad&Co retailer, please contact that original store for assistance. Please note that your Selling Dealer is listed with your order confirmation and original invoice. With some returns, like heavy or bulky items, specialized return methods or delivery companies can help. A Toad&Co Representative will issue a Return Authorization number and instructions on where to return your order. Your browser's Javascript functionality is turned off. Sometimes, a return shipping fee is deducted from your refund for each return shipping label required, depending on the reason for return and the seller's return policy. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. Include the packing slip inside the box with the item or items you return. The APR may vary based on the applicants past credit performance and the term of the loan. All you need to do is box up your return, place the label on the outside, and youcan either drop this return off at a USPS drop box, or leave it in your mailbox with other outgoing mail.If you choose to use our label, the following flat rates will be deducted from your refund amount: If you do not use the provided shipping label, please send your return using a trackable shipping method. 5.25% APR offer is available on Used HarleyDavidsonmotorcycles to high credit tier customers at ESB and only for up to a 60 month term. RMA numbers are important to merchants in terms of analyzing the financial effects of their RMA processes and assessing customer satisfaction. All returned items must not be scratched, soiled or damaged due to wear or installation. Having the original order number or name of the original purchaser on hand will help speed up the process. For example, a 2022 SoftailStandard motorcycle in Vivid Black with an MSRP of $13,949, a 10% down payment and amount financed of $12,554.10, 84-month repayment term, and 8.75% APR results in monthly payments of $200.39. Financing offer is subject to change or cancellation at any time. The shipping label is paid for. Dealer prices may vary. Use our online return portal here, (A small return shipping fee of $10 will be deducted from your refund when a prepaid UPS return label is issued by Boot Barn. See your Harley-Davidson Dealership for details. For a quick response, send us your questions. Financing Offer available only on new HarleyDavidsonmotorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. Follow the instructions on the next page. APR is calculated according to the simple interest method. As a precautionary health measure for support specialists in light of COVID-19, some help options may be unavailable or delayed. An unexpected error occurred processing your request. If the return is a result of our error, we will refund the full cost of the merchandise and shipping charges. By submitting this form, I confirm and declare under penalty of perjury that I am the consumer whose personal information is subject to this request. Be sure to present the original packing list so the store associate can best assist you. Actual range will vary depending on riding habits, ambient weather and equipment conditions. Financing offer is subject to change or cancellation at any time. Other terms, conditions, and limitations may apply. 4.25% APR offer is available on new HarleyDavidsonmotorcycles to high credit tier customers at ESB and only for up to a 60 month term. Items must be returned within 60 days of date received. Upon arrival of your return, we will initiate the refund process. In order to validate and process your request thoroughly, please submit your accurate information below. Cookie Preferences Active Military includes: United States Army, Navy, Marine, Air Force, Coast Guard, National Guard and Reserves. Implementation is the execution or practice of a plan, a method or any design, idea, model, specification, standard or policy for First call resolution (FCR) is when customer service agents properly address a customer's needs the first time they call. If you have any additional questions about our returns process, please contact customer service for assistance. 3.25% APR offer is available on new HarleyDavidsonmotorcycles to high credit tier customers at ESB and only for up to a 60 month term. The return authorization form will list the policies regarding the return, as well as any special instructions on how to package and ship the product back to the retailer. If your claim is approved, we will credit your original form of payment if purchase was in the last 30 days or a gift card will be issued via email. Options such as color are available at additional cost. The APR may vary based on the applicants past credit performance and the term of the loan. We will help you get the gear you ordered and pick up the tab for any shipping charges. All Rights Reserved. If you arent 100% satisfied with your purchase, we are happy to help you with returns and exchanges. Note that gift returns will be refunded to the original purchaser via the original method of payment. If you have any questions or need help with your account, please contact us. All items are subject to availability and prior sale by our dealers. Not valid in conjunction with other offers. Most merchants do not allow the return of software unless the packaging is unopened. *Financing Offer available only on new Harley-Davidson motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. 6.25% APR offer is available only to high credit tier customers at ESB and only for up to a 72 month term. Products that are returned without an RMA can be refused or subject to a restocking fee by the retailer. For example, in the case of software, perhaps improper installation is the issue. APR is calculated according to the simple interest method. In these cases, after you start your return on the Order History page, you get more instructions.. Not all applicants will qualify as the Annual Percentage Rate (APR) will vary based on the applicants past credit performance and the term of the loan. If you need to re-print a return shipping label, please go to your H-D Online Store order details, scroll down to your return requests, and click the "View & Print Label" link for the item you wish to return. Not valid in conjunction with other offers. We'll shoot you an email when your return is processed. For the best experience on our site, be sure to turn on Javascript in your browser. California Do Not Sell My Personal Information. For more information, please click here. APR is calculated according to the simple interest method. If you dont have a printer, forward it to a friend to print for you, or go to your local print shop. Usually, you can drop off returns at the sellers shipping carrier location for a full refund of the items you ordered. For the best experience on our site, be sure to turn on Javascript in your browser. If a return is sent without an RMA number, the merchant might return the product to the customer. If you dont automatically receive a return label, our team or the sellers support team contacts you. Not all applicants will qualify. Sometimes, the sellers support team contacts you to provide a return label. Most businesses have a policy concerning returns. Prices listed are generally the Manufacturers Suggested Retail Price (MSRP), excluding taxes, shipping, added accessories, added additional dealer charges and are subject to change without notice. *If the package returns to us due to your absence, there will be a charge of $11.98 for the return fee.

To view your order history or invoice, log into Account' and go to My Orders. Having the original order number or name of the original purchaser on hand will help speed up the process. Dealer participation may vary. If the technician feels that the product is defective, the technician issues an RMA. Prices listed are the Manufacturers Suggested Retail Prices for base models. Dealer participation may vary. Offer valid on purchase of Genuine H-D Parts & Accessories and General Merchandise only made on or between December 27, 2021 through March 31, 2022. Network functions virtualization (NFV) is a network architecture model designed to virtualize network services that have Data compliance is a process that identifies the applicable governance for data protection, security, storage and other A crypto wallet (cryptocurrency wallet) is software or hardware that enables users to store and use cryptocurrency. To return a gift that was purchased from the H-D Online Store, please give us a call at1-800-258-2464for assistance between 8am-7pm CST, Monday through Friday. (81.7 kg) operator weight. User behavior analytics (UBA) is the tracking, collecting and assessing of user data and activities using monitoring systems. Items purchased through a Toad&Co retailer, please contact that original store for assistance. Other terms, conditions, and limitations may apply. For more information on Google Shopping, visit the Help Center. Once the refund is completed, a confirmation email (credit memo) will be sent to your account email address. Privacy Policy Please note any original shipping charges will not be included in the refund amount. The return authorization form might also request that the customer provide feedback on why they are returning the product. Use our convenient DHL return label. If you do not know your order number, or it's been greater than 60 days since you made your purchase simply email custserv@bootbarn.com with your full name, address and the style number(s) of the products you ordered. Financing Offer available only on used HarleyDavidson motorcycles financed through Eaglemark Savings Bank (ESB) and is subject to credit approval. This 9.25% offer is available on new Harley Davidson motorcycles to high credit tier customers at ESB and only for up to an 84-month term. Or, head over to your Selling Dealer. Financing offer is subject to change or cancellation at anytime. This fee is also waived for exchanges, when you use our handy prepaid shipping label. See your HarleyDavidsonDealership for details. Other terms, conditions, and limitations may apply. You can avoid a $10 return shipping fee by returning your item to your local Boot Barn store. Other terms, conditions, and limitations may apply. Sometimes, this shows as an adjustment to the original charge, rather than a separate transaction. The customer (Purchaser) must purchase a new or used model year 2013 or newer Harley-Davidson Sportster motorcycle available and in stock a participating U.S. H-D dealer ("Eligible Motorcycle") between February 1, 2019 and August 31, 2019 ("Sales Period"). Dealer participation may vary. You should expect to receive your refund within a week of sending your package to the return shipper. Final sale merchandise is not eligible for return. Sign up to receive exclusive offers and more via email from Boot Barn. See your Harley-DavidsonDealership for details. This 8.75% offer is available on new Harley Davidsonmotorcycles to high credit tier customers at ESB and only for up to an 84-month term. Third-party trademarks are the property of their respective owners. Not all applicants will qualify. Standard and optional fuel systems may vary by country. For all gift returns, a gift card credit will be issued upon receipt. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. Financing offer is available only for up to a 60 month term. If purchased from a store or event we can only refund the original form of payment, and only with the original sales receipt. The next step involves the technician helping to determine whether the product is indeed defective or if another issue is the culprit. Financing offer is subject to change or cancellation at any time. Eligibility and amount of credits and rebates depend on your personal situation. Not valid in conjunction with other offers. Some companies allow only defective products to be returned; others, as in the case of software, allow them to be returned only if they are unopened. Depending on the merchant's return policies, a refund might be issued or a store credit given to the customer. If a product is outside its return window or warranty period, the return could be denied altogether. After your return is received, we'll refund your original payment method and send you an email confirmation that your return has been completed. Please print the label and affix it to your package. An RMA (return merchandise authorization) is a numbered authorization provided by a mail-order or e-commerce merchant to permit the return of a product. Dealer participation may vary. Tip: In-store returns are only available for orders from Best Buy. No Money Down offer is available only to well-qualified credit tier applicants. For example, a 2022 Iron 883 motorcycle in Black Denim with an MSRP of $11,249, a 10% down payment and amount financed of $10,124.10, 84-month repayment term, and 9.25% APR results in monthly payments of $164.17. The APR may vary based on the applicants past credit performance and the term of the loan. For items not returnable through a shipping carrier, either our or the sellers support team will contact you to help with your return. All returned items must be in the original packaging and original condition. Dealer participation may vary. Thank you for your recent purchase on bootbarn.com. For example, a 2022 Road GlideLimited motorcycle in Vivid Black with an MSRP of $28,729, no down payment and amount financed of $28,729, 60 month repayment term, and 4.25% APR results in monthly payments of $532.34. But we're not. After you review the "Estimated refund" amount, click. Please log in, *Delivery in NYC follows its own policy. *The order number can be found in any email confirmations you have received. Fuel economy and mileage may vary among motorcycle models within a family. APR is calculated according to the simple interest method. Recommended 91 octane (95 RON) or higher fuel (R+M)/2. Returns will be refunded to the original method of payment within 3 business days after initiating your return at the store. This label can be found inside your package. If it's defective or we made a mistake, the fee will be waived. Additional guidelines are also noted below. The customer can use it to inquire about the progress of a return or other transaction errors. The APR may vary based on the applicants past credit performance and the term of the loan.

On your mobile device, open your email with the subject "Complete your return.". Cash will be refunded with a check.

Please allow up to 1 business day for a response. Please use a separate shipping carton(s) if you are returning multiple items from your order. The RMA number is generally assigned by the customer service department when the return is being processed. Financing offer is subject to change or cancellation at any time. Federal tax credit may be 10% of the cost of the qualified vehicle, up to $2,500. The APR may vary based on the applicants past credit performance and the term of the loan. Monday through Friday, 8am 7pm and Saturday, 8:30am 5pm CST and well help you return the item and place a new order. This 8.75% offer is available on new Harley Davidsonmotorcycles to high credit tier customers at ESB and only for up to an 84-month term. 6.15% APR offer is available only to the highest credit tier applicants and only for up to 60 months term. Not valid in conjunction with other offers. Limit one $75 USD / $100 CAD voucher per 2021 Pan America and Pan America Special motorcycle at authorized Harley-Davidson dealerships. Not all applicants will qualify. In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale. We recommend you return the item via a trackable carrier method such as UPS ground, USPS or FedEx for proof of delivery. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Dealer participation may vary. Hmart.com370 Starke Rd.Carlstadt, NJ 07072. At this time, we are not accepting online exchange requests.

For some items, you automatically get an email with a return shipping label and packing slip. Give us a call at 1-800-258-2464between 8am-7pm CST, Monday through Friday or head over to your Selling Dealer. JavaScript seems to be disabled in your browser. If you do not know your order number, please contact us.We now provide a pre-paid USPS return shipping label. Most merchants recommend using a shipping company that can track packages. APR is calculated according to the simple interest method. See also: Customer service vs. customer experience: What's the difference? Not all applicants will qualify. 1. Some merchants allow the customer to send an email message requesting an RMA instead of having to call. Or, head over to your Selling Dealer. We can process refunds only for items directly purchased from Hmart.com. Returns will be processed within 2-3 weeks from the time you mail your return. Prices and selection at local dealerships may vary. This process is especially important when the product is software-related. As soon as we receive and process your return we will email a confirmation to the email address you provided on your original order. Not valid in conjunction with other offers. Items must be returned in new or unused condition and contain all original materials included with the shipment. Also, we discard the refrigerated or frozen food and any amount of the refrigerated or frozen products will not be refunded. For example, a 2015 SoftailDeluxe model in Vivid Black with a sale price of $17,845, no down payment and amount financed of $17,845, 60 month repayment term, and 5.25% APR results in monthly payments of $338.80 In this example, customer is responsible for applicable taxes, title, licensing fees and any other fees or charges at the time of sale.