This is a real resume for a Sr Customer Service Representative in Las Vegas, Nevada with experience working for such companies as Bank Of America, Na, Papa Johns Pizza. Proficient in Word and Excel. Give job seekers specific details on resume or application submissions to your HR department, or tell them to click the apply button at the top of this listing. Whether you'd like to send us a secure e-mail, contact us by phone or send a letter to a physical Bank of America address, you'll find the information you need at bankofamerica.com. Copyright2022 HongmeiCo.,Ltd.Allrightsreserved. At Company, we only do one thing make lives better, one interaction at a time. Online applications are used to apply for this role.

Tweet Bank of, Phone +1 (555) 983 5433 Experience Detroit, MI Customer Service Representative / Bank Teller 12/2013 present Provide account services to clients, including a full range of the Banks retail services Provide and maintain a high standard of customer service Front-end responsibilities in the continual promotion of CWB products and services. Seasoned Customer Service Representative with more than 8 years of experience in fast-paced bank call center. Use these resumes as templates to get help creating the best Sr Customer Service Representative resume. Contact Bank of America customer service any time, day or night. Dongpeng Debao Commercial Center. Tell prospective bank tellers about flexible hours or work-week structures, as well as any travel requirements. advice on your job search. Bank of America Customer Service Phone Number Phone Number: 1 (877) 231-9372. Scranton, PA 24d. Webcontactus.com, Bank of america customer relations phone number, Bank of america merchant service phone number, Bank Customer Service Representative Job Description Example, How To Prepare For The Tellercustomer Service Representative Interview At Bank Of America, Boost Customer Service Phone Number 24 Hour, Best Mobile Number Tracker With Google Map, Breeze Airways Customer Service Phone Number, Bank Of America Customer Service Rep Duties. Learn about the key requirements, duties, responsibilities, and skills that should be in a customer service representative job description. Bank Customer Service Representatives can be found working in banks or bank customer service centers. You can also take a look at our bank teller job listings for more ideas on how to personalize your ad. This is one of the hundreds of Sr Customer Service Representative resumes available on our site for free. Were a global leader in customer service and experience, serving the worlds biggest brands with tens of thousands of employees in hundreds of locations around the globe. Posted 7:21:24 PM. Responsible for leading a team of 5-15 associates. Strong ability to efficiently minimize customer dissatisfaction and increase customer loyalty.

Global Technology And Operations. Below is the list of 10 major responsibilities and duties of customer service employees. Bank of America. Fanghua Guangyuan Electronics Co., Ltd. Theyll be driven by a passion for promoting brands and developing impactful and creative media that converts shoppers into buyers. |Products By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. Work is performed under regular supervision. Huanhua Road, Liwan District, Guangzhou,Guangdong (P.R.China). Newark, Delaware;Phoenix, Arizona. Whether you'd like to send us a secure e-mail, contact us by phone or send a letter to a physical Bank of America address, you'll find the information you need at bankofamerica.com. Bank of America customer service information is designed to make your banking experience easy and efficient. Dongpeng Debao Commercial Center. For more information, see the, Collections Customer Service- Credit Assistance Specialist, Senior Customer Service Specialist- Intake and Phone Support. community All Rights Reserved. Achieved maximum customer satisfaction by working with management to resolve escalated issues and concerns. Posted 11/30/2021. He/she also has the responsibility of handling any inquiries Job Opportunities at Bank of America Bank of America holds numerous roles in need of filling the positions within the company. 109. 10 responsibilities and duties of customer service employees. career coach Now that youve written a bank teller job description that targets the right candidates, you can take your search for the best tellers to the next level. Indeed ranks Job Ads based on a combination of compensation paid by employers to Indeed and relevance, such as your search terms and other activity on Indeed. All rights reserved. Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins. Is yours a large, national bank or a local credit union? 1. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Monster makes it easy to post a job and get seen by great candidates. Bank Customer Service Representative Job Description Example A bank customer service representative is someone whose role is to provide information regarding the banks products and services to its customers. Bank Teller Job Requirements and Responsibilities: [Work Hours & Benefits] This is a great place to include details about your financial firms working hours and benefits. Visit our Responds to requests and calls from customers related to client specific programs and products, Identifies and responds to customers needs based on designated procedures of account/client, Makes attempts to resolve issues and deescalate issues of irate or dissatisfied clients, Escalates calls to supervisor when necessary and appropriate, Responds to requests for assistance and/or possible processing of credit card authorizations, Tracks call related information of each call received for auditing and reporting purposes, Provides feedback reports on call issues related to downtime and/or training issues, Maintains and updates customer information as necessary, Provides support and assistance as needed, Up-sells to customer upgrades as necessary, May perform other client specific duties as necessary and required by program/account, High School Diploma or GED required; graduation from a college with an Associates degree preferred, Familiarity with Microsoft Windows, Word, and Excel applications, May require client specific bilingual language requirement, as necessary, Ability to use phone and computer systems, Excellent oral and written communication skills, Constant work performed in a climate controlled, call-center environment, Constant usage of phone and computer systems. Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment preferred, Prior supervisory or management experience a plus. 2022, Hiring Products Limited, All rights reserved. Hunt Valley, MD 3d. your resume for free. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. See Also: Mobile Phone Preview / Show details. Visit Customer Care Contact Form. Huanhua Road Bank of America complaints contacts. Records transactions by logging cashiers checks, travelers checks, and other special services; preparing currency transaction reports. $26K-$49K Per Year (Glassdoor est.). |News Travel: Yes, 5% of the time. Performs routine customer service phone support to client specific needs. Contact Bank of America customer service any time, day or night. This section of your bank teller job description is a great place to highlight any benefits you bring to the table, like tuition or continuing education credits, commissions, or paid time off. Serves customers by completing account transactions. Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers needs, and directing customers to a branch representative. Track record of achieving top performing associate awards and promotion as an on-the-job-training coach for newly hired associates. *$500.00 Sign on bonus.

Average Customer Rating. Company is an equal opportunity employer and committed to diversity in its workforce. Contributes to team effort by accomplishing related results as needed. Complies with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers currency, and assisting in certification of proof. Copyright 2022 staff-1.com/workspread . Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller. in 30 days after using our resume writing services or we will rewrite Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers. Demonstrated exemplary customer service skills by telephone to provide information or perform maintenance on deposit products. While working at Bank of America as a Customer Service Represntative you are usually under stress since you are taking calls all day every day with no downtime. Client Relationship & Advisor; Customer Service. Sr Customer Service Specialist Estates Team, National Se Senior Collections Customer Service- Credit Assistance Speci By creating a job alert, you agree to our, jobs with Bank of America Customer Service in the job posting, Collections Customer Service- Credit Assistance Specialist salaries in Phoenix, AZ, questions & answers about Bank of America, Senior Customer Service Specialist- Intake and Phone Support salaries in Newark, DE, Customer Service Generalist salaries in Chandler, AZ, Senior Customer Service Specialist - National Service & Solutions salaries in Charlotte, NC, Client Service Representative salaries in Jacksonville, FL, Senior Customer Service Specialist/NS&S salaries in Newark, DE, Bank of America jobs in Rolling Meadows, IL, Fraud Client Service Representative - Newark, DE (1st Shift) salaries in Newark, DE, Client Service Representative salaries in Smyrna, TN, Collections Customer Service- Credit Assistance Specialist salaries in Greensboro, NC, Sr Customer Service Specialist Estates Team, National Service & Solutions salaries in Phoenix, AZ, Senior Collections Customer Service- Credit Assistance Specialist salaries in Kennesaw, GA, Credit Assistance Specialist salaries in Newark, DE, Client Service Associate salaries in Charlotte, NC, Client Service Representative salaries in LaGrange, GA, They must consistently demonstrate excellent verbal and written skills and display a strong commitment to, 1+ years of experience working with clients and handling difficult client situations in a. Early Childhood Behavior Support Specialist, Outreach to delinquent or high-risk customers to secure payment and determine reason for delinquency on active or inactive loan, deposit and/or credit card accounts, Negotiation of repayment plans on outstanding debt that benefit both the client and lender, Work with customer in a positive and professional manner to establish full balance repayment plans or settlements, Provide consumer credit assistance, including submission of extension requests and other recovery activities, Solve complex billing problems and inquiries, and negotiate complex payment programs or arrangements while staying within collections compliance guidelines, Demonstrate empathy for the clients situation using ethical behavior that is consistent with the banks code of conduct, Read disclosures verbatim each time they are needed, Meet key performance indicators as outlined by management, achieve capture rate and complaint documentation standards each month, At least 1 year of customer service experience, Excellent verbal and written communication skills, Ability to work within the operating hours and days for this position as outlined in the posted job requisition, Must have a commitment to exceptional customer service, including the ability to be empathetic and meet client needs, Must be proficient in dealing with customers issues in both a routine and complex environment, Must demonstrate negotiation and persuasion skills, and the ability to communicate and negotiate with a variety of customers and clients, Must have the ability to navigate multiple computer systems while interacting with the customer, as well as the ability to think critically and use sound judgment in decision making, College degree or commensurate work experience preferred, Credit Assistance and collections experience. |Contact Us. Employees find exciting opportunities to grow and develop their careers at a stable company which offers a generous compensation and benefits package that, Our RN's have autonomy when caring for patients and use strong assessment skills to quickly identify risk factors and provide quality patient care in a, Provide a superior level of service to the Agent as a key method of retention.