We continue to love Cabo and visit yearly but their are other properties that ARE ethical and beautiful and I don't need to own anything, I just hop on Expedia and book and enjoy my vacation. What if you have no intention of buying anything and you just like the looks of the all inclusive deal they are advertising? Any advice? So, essentially, we would have to upgrade our membership in order to downsize the space. I feel for you in the fact that you are regretting your purchase now, but I also think you are being unfair to the posters here who disagree with you.

An obvious scam!

Enjoy picture-perfect views! Silly. Okay, shame on us for believing them. *Hacienda Encantada Resort and Spa* comprises studios, one- and two-bedroom accommodations, and a penthouse. Do something other than jsut complain; take a stand and fight back. Enjoy the best of what Cabo San Lucas has to offer at this gorgeous property! see ya there. Can anyone tell us what recourse we have? Please let us know of your developments.

We agreed to go to the "owners update", which is really a sales presentation in disguise, because we thought those were the people we needed to talk to about switching to a one bedroom. Inquire for details. Im an founding member with he since they started I made the same mistake of upgrading my membership from 1 bdr to a 2 bdr back in 2015 and the sales team offer me an incredible rental return by paying of enrollment of $2500 usd and guess what never got it. I trusted the rep that I worked with, I rather not display his name here in case he does call me back as I asked him to do earlier today telling him it was important, he has been very responsive and even allowed me to stay 3 nights at a studio unit for free. Enjoy a tranquil, tropical escape! Two sets of our relatives have followed our lead and purchased at Hacienda Encantada, and no one has been displeased. I was involved with the same scam with an upgrade to phase 3 with the rental back income from ptc.

We were told that the only way we could join this company was to upgrade our membership at HE. We bought with a contract stating they would sell our week at the Hilton. So, I must say to you HE and Cabo fan, if you really bought ( You work at Hacienda Encantada), you have been scammed. He said "Well take care of everthing and that we will have an income from 7, 000 USD and sometimes the income would be higher in high season and they can give us 10, 000 USD or more. My husband and I were only told that we would be able to use our timeshare every other year and the year we were able to use it was the year we would be responsible for the maintenance fees. Buyer may receive a title fee credit, inquire for details! I was told the same story about them selling/buying back my other timeshare when I purchased in 2014. I never had any reason to doubt them since we were founding members and loved the resort. Do they let you enjoy your trip? How much to ask? Vacation to Cabo twice per year! They did just that, and we had to pay close to $40k EACH to make that happen. We are in process of opening a case against HE. RTU until 2043! In Cabo with a big group every Thanksgiving. so we could get our money back in 5yrs we spent another $2900 usd and of course when I got back home I dices to contact the company and the same person from ptc. Hello JF et al, Buyer may receive a title fee credit, inquire today! Floating summer season wk! Thank you! My wife and I did the same. I'm kind of late coming into this, but we bought several years ago at Hacienda Encantada. That means we invested while there was still dirt and no resort. hacienda encantada is the worst investement in my life. Buyer may receive a title fee credit! The resort is designed in a Carretera Transpeninsular Km 7.3, Cabo San Lucas, Outside US, Mexico. Buyer may receive a title fee credit. Buyer may receive a title fee credit, inquire for details! Select the dates for your floating week in Cabo! Endless vacations . Ya, they promised me rental income but I purchased it to enjoy with my immediate family. We came back to our home, we told to our friends about the great investment that we have made. Instead of simply complaining, we are victims who are fighting back and looking to sue HE in a US court. This comment was posted by a verified customer. I purchased a 2-bedroom suite a couple of weeks ago while in Cabo. I have since added on two villas and my kids have all grown up and left home. Share your photos and videos with others to prove the truth of your words. My wife called back and was told the woman was at lunch. We were also scammed. I sent an email in September asking about the status. I hope you are able to find your way out of your situation. What really sold us on the deal, though, was that our sales guy told us that the new owner was willing to buy back our vacation membership at 75% of whatever the current value happened to be if we ever decided that we wanted to sell our membership. The complaint has been investigated and resolved to the customers satisfaction. They have been sold. Recognizing this we politely cancelled and followed the proper method to do so despite their every effort to thwart this cancellation, our salesperson was highly intoxicated and continues to harass us and we recently had to file another complaint with the embassy. It's a bit like buying a new car. I understand that the sales manager at the time and my sales rep both have been fired since Feb of this year, not that it makes me feel any better. We found out, at that point, that they had already charged our credit card for the $9250. Perfect resort for your unforgettable vacations in Cabo! After 12 years of experience dealing with there scamming sales staff ALL I CAN SAY IS ITS A VERY NICE RESORT but don't expect rental income. We then, much to the woman's irritation, preceded to read through the contract. Owner may pay to upgrade to a larger unit, if available, for their stay! Enjoy fun and relaxing vacations every year in Cabo San Lucas! This review was chosen algorithmically as the most valued customer feedback. No one picks up the phone.

I call it vacation brain, we did it, it is visually STUNNING but very high-end. After signing a contract, we recommend using Timeshare Closing Services to confirm details of the property and ownership before closing. We were told that the only way to remove one or the others' name from each contract was to buy a new contract and the old contract would roll into it.

I love my villas and my family +20 go down and have a great time every time at HE. Needless to say neither happened. Prime resort for your annual Cabo getaways! No email response. Buyer may receive title fee credit. Yes, both the Sales Manager and the Salesrep were fired, and I have reached out to Eddie to figure out how to deal with the open items I was still working on.

We asked specifically where the part about the "guaranteed buyback" was located as we couldn't readily find it. I will give this guy a chance to call me back and see how things develop, I will update everyone who is interested when a resolution is reached. The sales rep working with us said that HE would not be willing to downgrade us back to a one bedroom but they would be willing to upgrade us to the newer building (Phase 3) that had a few more amenities and we could go back to having a one bedroom unit. While we waited for them to prepare the contract, they took our credit card.

They move you to rooms with more issues that people complained about. Thanks Sad Sue. Our salesperson continued to call and email in an abusive manner and the truth of the entire transaction, we were honest with our income and this is a high-end property and was completely out of our price range. We were told we were Founding Members as well, and because of that they were offering 'ONLY' founding members this great deal which I am still not sure what that meant since there is no language in any of our HE contracts regarding Founding Members. More to the point, our sale person put in writing, and it saved us when we came home, followed our contract and proceeded to rescind our contract [MEXICAN LAW NO MATTER WHAT THE CONTRACT SAYS, YOU HAVE 5 BUSINESS DAYS TO CANCEL/RESCIND YOUR CONTRACT AND RECEIVE A FULL REFUND BUT BE PREPARED FOR THEM TO ENGAGE IN EVERY DIRTY TACTIC TO AVOID CANCELLING YOUR CONTRACT, THEY WILL STALL TO PAST THE 1 YEAR MARK - CANCEL/DISPUTE YOUR CREDIT CARD CHARGE IMMEDIATELY AFTER FOLLOWING CAREFULLY THE DIRECTIONS TO CANCEL YOUR CONTRACT AND DON'T TRUST A SINGLE PROMISE THEY MAKE YOU, I.E., THE MANAGER WILL CALL YOU AND TAKE CARE OF THIS, THEY WON'T, THEY LIE, WE AND FRIENDS TOGETHER WALKED THIS VERY DIFFICULT ROAD AND THEY PUT US THROUGH HELL EVEN THOUGH WE FOLLOWED THE RULES]. The unit I have rents through Travelocity and Expedia and others for over 4k a week so we all know this resort is not second class, it is a 5 star and a good investment in a persons "vacation" future, not financial future. Why you are not in HE having a great time? I will say that any timeshare will more than likely depreciate from the time you purchase at the resort to leaving on the plane to come home. Agree with this respondent 100% . Moral of the story: not only should you read everything before signing anything and make sure you know what you're getting into, but don't ever turn over your credit card to these people until after you've signed the contract. Relax in luxury at this beautiful resort! http://haciendaencantadascam.blogspot.com/.

For anyone who's reading this, just ask a lot of questions during the presentation and decide if it's the right decision for you. This all just makes me sick to my stomach. He said it was guaranteed and was in the contract.

Highly disappointing. Relax & rejuvenate in tropical Cabo!

I did attend my owners update while in Cabo and they had a new scam, they will buy me out of my membership in a 10 year period, so I can vacation over the next 10 years then get all my money back, I declined their offer because of my previous experience with them. Low Maintenance fees! So I am finally immune to their poised and my entire group enjoys the free breakfast and and drinks. Second, did you know that the Retail Value with Taxes would be over $2, 400.00 -USD and you can buy it with 999 USD? What happens if you go and just don't buy anything? I have seen where others have been told they will not reimburse for more than what your week costs due to the economy and worth of the peso. Some units feature balconies with breathtaking views of the famous Arch of Cabo San Lucas. I guess i should feel fortunate to be only out $4k. It's not like a piece of real estate that you can add improvements, build equity and watch it grow. So long story short, combined, we now have invested close to $160k into the resort, and we each take one week of vacation there a year. RTU until 2046! No answers to any of my questions. Enjoy luxury accommodations for your annual Cabo getaways! Paid $12, 000 cash. RTU until 2051! the comments I hear most is that they were caught up in the moment and the feeling of relaxation when they bought their respective timeshares. No reply. We bought the MemberShip with all the money that we saved. I love the resort and it has excellent trading value, so if you do still have it relax and enjoy your purchaseor, rent it out. Especially since we brought friends on our last trip, and they were convinced to buy and are now highly upsetand we feel we are to blame. Buyer may receive a title fee credit, inquire for details! Today I was a fool and was scammed by HE & again in 2020 with Elite Property Holdings AKA VMSERVICES.CLUB. It is a phase I contract so I am guaranteed water front when I book. We have more recently had a very negative experience with Hacienda Encantada and I understand this poster's anger entirely. We would like to sell back our ownership. It is to a third co elite property holdings which ask for more $$ w no guarantees they will sell Many claims of being able to select resort before depositing HE and having better trading power was false! I am very concerned that this is yet another scam. Its supposed that with the money from the rental incomes we never have to pay anything and also we have some money to pay our next vacation. and of course never received my money. Buyer may receive a title fee credit, inquire today! Unfortunately, after we purchased and were home making a reservation, we discovered that to use the timeshare, you need to go through their "Mother" Company, RCI, and pay a fee for its use. RTU until 2047! beware its a all a big scam! Flexible with negotiations!

Toll Free: 1-877-815-4227 Sign up to receive the latest deals and updates! All connected-RCI. Will call CC co to try to cancel down payment Luxury accommodations for your Cabo getaways! I have never rented mine outcould someone describe how you go about doing that?

Went there every year with my 6 kids and loved it. My husband and I were founding members to HE. I really trusted what HE was offering their customers. Buyer may receive a title fee credit, inquire for details! I emailed and got a reply that they had moved offices and they were having trouble with the Internet. Enjoy memorable vacations to tropical Cabo! Were you able to get MESCOM to take case on contingency? Now, as January is around the corner, I tried to log into the PTC website to see about donating the 2 weeks again, for another $2500 profit, and see if there was any notification in there regarding my upcoming $2500 deposit that I should be expecting---only to learn that the domain for the PTC website was available for purchasenow reading all of these complaints about HE AND PTCI'm growing anxious about this entire arrangement, and the idea that we have made a massive, expensive mistake, and while our first child is on his way and due in 3 months. VOTED #1 in leisure magazine! I have personally witnessed sales presentation by deception with flat out lies about guaranteed rental income thru private travel corporation back in jan. 2016!

Select the dates for your floating week in Cabo! We spent our vacations without money, dreaming that the next year with the money we earn would be better. International: 1-603-516-0200, Carretera Transpeninsular Km 7.3, Cabo San Lucas, Outside US, 23450. If anyone has a good contact I'd appreciate it. I sit with them every year as they tell me how stupid I am for not adding more time, space, or amenities to my existing contract. I also have yet to receive a response from my sales rep (Eddie) or the company that "helps" you sell the old time share. The 3rd year that we went, once again, the upgrade offer included the new and still under construction "private residence" and even more intoxicating, the offer of selling back 2 of the 3 weeks we owned via the "private travel corporation" with the idea being that we would realistically only use 1 of our 3 weeks anyways and why not make money ($2500/year) was the promise, off of the other 2 weeks we sold back---eventually paying off the timeshare altogether. Chimod. Prime resort location for your amazing Cabo vacations! At this time we are looking for other people who have fallen victim to this scam, whether or not you attempted to cancel within the first five business days.