This ability reduces help desk calls and loss of productivity when a user can't sign in to their device or an application. Take a look at this short video and see how easy and smooth a user password reset is done. What if I told you that you can delegate most of these tasks to your end-users, their managers, or product-and application owners? For federated users whose passwords are synchronized, the source of authority for the passwords is on-premises. When you test self-service password reset, use a non-administrator account. Azure AD works seamlessly with thousands of popular web-based apps, and also your custom cloud apps and legacy on-premises apps. It's important to keep the contact information up to date. Users without the mobile phone or alternate email fields populated now can't reset their passwords. They also dont really figure out that they can add Teams to their existing groups. You have to use https://myapplications.microsoft.com/?endUserCollections in order to see the buttons. However, it looks like the installed version of Azure AD Connect is out-of-date. This value can be set to either one or two. Users are in control of their sign-ins and can reset passwords from everywhere, on every device, at any time. The option to register the authenticator app is included with the new combined registration experience. Next to To which group should assigned users be added?, select Select group. Select Azure Active Directory. In this blog post, I will show you the built-in capabilities of self-service in Azure Active Directory, which is underlying to Microsoft 365. For password single-sign on applications, you can also allow the business group to manage the credentials assigned to those users from their own My Apps portal. Users can register their mobile app at https://aka.ms/mfasetup, or in the combined security info registration at https://aka.ms/setupsecurityinfo. Its been very popular with our users and continues to gain adoption across the business. Azure Active Directory (Azure AD) self-service password reset (SSPR) gives users the ability to change or reset their password, with no administrator or help desk involvement. Allowing policies that only use the Authenticator app (when one method is required), or the Authenticator app and only one additional method (when two methods are required), could lead to users being blocked from registering for SSPR until they're configured to use the new combined registration experience. When administrators require one method be used to reset a password, verification code is the only option available. Azure AD now verifies that the user is able to use SSPR by doing the following checks: If all of the previous checks are successfully completed, the user is guided through the process to reset or change their password. You can enable the option to require a user to complete the SSPR registration if they use modern authentication or web browser to sign in to any applications using Azure AD. Creating Teams and groups will generate an email address in your Exchange Directory, by enforcing a naming scheme you can make it clearer to users which are groups and which are users. Gain insights on usage activity for identity experiences and help drive user adoption. Teachers can reset passwords for their students. It's part of the group you enabled for SSPR in the first section of this tutorial. Once finished, select the button marked Looks good and close the browser window. My concern is that using a character that is not a letter will make some things more complicated. A user can reset or change their password using the SSPR portal. Azure AD password protection for Active Directory Domain Services is supported by default. When using the combined registration experience users will be required to confirm their identity before reconfirming their information. To provide flexibility, you can choose to allow users to unlock their on-premises accounts without having to reset their password. Or, you can enable SSPR for everyone in the Azure AD tenant. Unfortunately, we can't connect to your on-premises writeback client because password writeback has not been properly configured. For more information, see. In this example, Christie is requesting an application that Adele owns. The options for this are a bit backward, I can apply the policy to all groups or a specific list, it would be far better for us if I could apply to all but exempt specific groups. From the menu on the left side of the Registration page, select Yes for Require users to register when signing in. One of the following roles: Global Administrator, Cloud Application Administrator, Application Administrator, or owner of the service principal. My organisation has Information Workers and Front Line Workers, on balance we felt that the self-service capability for Teams and O365 Groups was only relevant to the Information Workers. Its also worth pointing out up front that a great deal of these features require the AzureAD P1 Licensing, you might have this as part of EMS P1 or in the Microsoft 365 E3 Suite. Why OpenEBS 3.0 for Kubernetes and Storage? This can be done with or without approval. Optionally automatically assign self-service assigned users to an application role directly. My Staff is built on top of Administrative Units. To give you some ideas: The My Staff portal is mobile friendly. This was. The Authenticator app can't be selected as the only authentication method when only one method is required. In fact, this means that you can use self-service for pretty much anything, as long as it is backed with Azure AD groups. By default, it will display all your Azure AD and Office 365 apps, which you can also categorize in different collections. Managers can help out their team so that IT can focus on the bigger picture. In the left navigation menu, select Enterprise applications. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We have done hybrid identity for a couple of years now, and it looks like the vast majority is not going to change that soon., This news seems to be kept under the radar a little bit, but I wanted to point out a new feature in Azure AD that, Microsoft released a new public preview where admins can be alerted when assignments to Azure resources are made outside of Privileged Identity Management. To apply the authentication methods, select Save. These notifications can cover both regular user accounts and admin accounts. To make sure your users get the support needed, we recommend you provide a custom helpdesk email or URL. To get started with SSPR, complete the following tutorial: Tutorial: Enable self-service password reset (SSPR). Select the application from the list. If a user's account is locked or they forget their password, they can follow prompts to unblock themselves and get back to work. https://docs.microsoft.com/en-us/powershell/module/azuread/Add-AzureADMSLifecyclePolicyGroup?view=azureadps-2.0. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. When viewing this group's membership, you'll be able to see who has been granted access to the application through self-service access. Unfortunately, we can't check your on-premises writeback client status because the installed version of Azure AD Connect is out-of-date. We recommend this video on how to enable and configure SSPR in Azure AD. Business approvers also see a notification in their My Apps portal. If Azure AD locks a user's account or they forget their password, they can follow prompts to unblock themselves and get back to work. Its also important that you take care of the naming policy and blocked words. If you can add value by managing group creation for them then go for it, if it will just be bureaucracy then I would suspect that they will work round you. The My Apps portal is a one-stop destination for users to discover and manage their access and launch apps via single sign-on. This conceptual article explains to an administrator how self-service password reset works. Users can dismiss the SSPR registration portal by selecting cancel or by closing the window. My Apps can be your users landing page for day-to-day work. Similarly, the Authenticator app and only one additional method cannot be selected when requiring two methods. If you change the types of authentication methods that a user can use, you might inadvertently stop users from being able to use SSPR if they don't have the minimum amount of data available. Checks to see if the user's password is managed on-premises, such as if the Azure AD tenant is using federated, pass-through authentication, or password hash synchronization: If SSPR writeback is configured and the user's password is managed on-premises, the user is allowed to proceed to authenticate and reset their password. By default, users can create new groups, both security, and Microsoft 365 groups. I think Team would be a little odd, so my plan, which we are testing now, is to adopt a scheme that self service would be designated by # , its neutral but users kind or associate it with things that are modern and cool. An Azure Active Directory Premium (P1 or P2) license is required for users to request to join a self-service app and for owners to approve or deny requests. If users have content that matches higher categories we need them to speak to us and our data governance Teams. This interrupt to register for SSPR doesn't break the user's connection if they're already signed in. This portal provides various self-service tools related to identity, security, devices, and Office Apps. were not part of the SSPR/combined registration groups. A working Azure AD tenant with at least an Azure AD free or trial license enabled. In short, this is the place where your users can request access to groups, teams, applications, and SharePoint sites. We use cookies to ensure that we give you the best experience on our website. Required fields are marked *. If they have an alternate email or authentication email defined, password reset works as expected. In the 18 months since we started we have had about 2,500 groups created, and about 1,000 of these are properly active today. You can also temporarily disable password writeback without having to reconfigure Azure AD Connect. When you're comfortable with the process and the time is right to communicate the requirements with a broader set of users, you can select a group of users to enable for SSPR. If you use a third-party password filter to enforce custom password rules, and you require that this password filter is checked during Azure AD self-service password reset, ensure that the third-party password filter solution is configured to apply in the admin password reset scenario. SMTP relay services receive and process the email body, but don't store it. Users can, and should, register multiple authentication methods. My Staff can be enabled in the Azure admin portal under Azure Active Directory -> User Settings -> Manage user feature preview settings. As a result, SSPR updates only the on-premises passwords. When a user accesses the SSPR portal, the Azure platform considers the following factors: When a user selects the Can't access your account link from an application or page, or goes directly to https://aka.ms/sspr, the language used in the SSPR portal is based on the following options: After the SSPR portal is displayed in the required language, the user is prompted to enter a user ID and pass a captcha. Unfortunately, it looks like we can't connect to your on-premises writeback client right now. This means theyll have full editing rights to this collection. to Yes. Users are able to create their own collections as well. The best weve come up with is a script that runs periodically and looks at each Teams name, if its a # the it applies the expiry policy. From the Properties page, under the option Self service password reset enabled, choose Selected. In this article, you learn how to enable self-service application access using the Azure Active Directory Admin Center. In the Free tier, SSPR only works for cloud users in Azure AD. Or use the filter controls to select the application type, status, or visibility, and then select Apply. Setting this value to 0 means that users are never asked to confirm their authentication information. To know more about that, please reach out to my previous blog post. Azure Active Directory part of Microsoft Entra, Microsoft Defender Vulnerability Management, Microsoft Purview Insider Risk Management, Microsoft Purview Communication Compliance, Microsoft Purview Data Lifecycle Management, Microsoft Security Services for Enterprise, Microsoft Security Services for Incident Response, Microsoft Security Services for Modernization. When some users go through SSPR process and reset their password, why don't they see the password strength indicator? In our case we want to define all groups to the same category Internal. Password hash synchronization back to Azure AD is scheduled for every 2 minutes. If you continue to use this site we will assume that you are happy with it. When finished, you'll receive an email notification that your password was reset. The email is sent via the SSPR portal to their primary and alternate email addresses that are stored in Azure AD. To manage the behavior of this portal, you can configure the Azure AD Groups settings. The same applies to resetting passwords, handing out licenses, permissions, applications, and privileged roles. It is little surprise that many new Teams start that do not succeed but I doubt this is peculiar to self-service groups. By default, the browser locale is used to display the SSPR in the appropriate language. Checks that the user has the right authentication methods defined on their account in accordance with administrator policy. Once you complete self-service application configuration, users can navigate to their My Apps portal and select Add self-service apps to find the apps that are enabled with self-service access. is a member of SSPR/combined registration groups that are configured for the tenant. Users can request new applications that are enabled for self-service. At the time of writing, the owner can only manage these collections from the Azure Active Directory portal. For my employer it was not a hard decision, the structure of our support capability is such that we really cannot add value, so for the past 18 months weve allow self-service group creation, and that now means self-service Team creation. If you have a hybrid environment, you can configure Azure AD Connect to write password change events back from Azure AD to an on-premises directory. If users need more help with the SSPR process, you can customize the "Contact your administrator" link. Azure Active Directory (Azure AD) strengthens and empowers self-service across password reset, account management, app launch and discovery, sign-in activity, and access life cycle experiences. Azure AD provides a self-service password tool, where users can reset their own passwords, without intervention from IT staff and in a secure way. Users can register for both self-service password reset and multifactor authentication in one convenient experience. If this option is set to Yes, users resetting their password receive an email notifying them that their password has been changed. Password change is supported in the Free tier, but password reset is not. This workflow includes the following applications: When you don't require registration, users aren't prompted during sign-in, but they can manually register. If the policy requires two methods, check that the user has the appropriate data defined for at least two of the authentication methods enabled by the administrator policy. It uses only the office phone number and the security questions. One of the great things about Azure Active Directory is the capability of self-service. To make sure that authentication methods are correct when they're needed to reset or change their password, you can require users confirm their info registered information after a certain period of time. SSPR performs the equivalent of an admin-initiated password reset in Active Directory. Historically we prefixed distribution lists with DL so we started with a scheme to prefix O365 groups with GRP . Why don't other users who have SSPR data pre-populated see the message? If this option is set to Yes, then all other Azure administrators receive an email to their primary email address stored in Azure AD. In case of approval is required, the application owner will get the request. I would recommend making use of self-service as much as possible to provide more productivity in your organization. Azure AD will direct users to this registration portal when they sign in next time. So what about the self service Jan? When users need to unlock their account or reset their password, they're prompted for another confirmation method. The last portal is all about Sign-ins and is a sub portal of the My Account portal. Set up authentication and identity management, enable secure password reset, and learn how to use and deploy the various user portals. Users who dont see weak/strong password strength have synchronized password writeback enabled. For admin accounts, this notification provides another layer of awareness when a privileged administrator account password is reset using SSPR. Enter your non-administrator test users' account information, like testuser, the characters from the CAPTCHA, and then select Next. By default, Azure AD enables self-service password reset for admins. When a user is enabled for SSPR, they must register at least one authentication method. This option is only available if you enable the Require users to register when signing in option. The My Account portal curates all identity self-service tools, including password reset and security contact information updates. My colleagues as Front Line Workers can self-create Yammer groups and although they are members of O365 Groups it does not really make sense for them to ever create these. Optional: To specify the business approvers who are allowed to approve access to this application, select Select approvers, select up to 10 individual business approvers, and then select Select. When configuring SSPR policies that include the Authenticator app as a method, at least one additional method should be selected when one method is required, and at least two additional methods should be selected when configuring two methods are required. to Yes. If SSPR writeback isn't deployed and the user's password is managed on-premises, the user is asked to contact their administrator to reset their password. The administrator changes the policy to no longer use the security questions, but allows the use of a mobile phone and an alternate email. Optional: For applications using password single-sign on only, to allow business approvers to specify the passwords that are sent to this application for approved users, set Allow approvers to set users passwords for this application? Azure AD checks your current hybrid connectivity and provides one of the following messages in the Azure portal: To get started with SSPR writeback, complete the following tutorial: Tutorial: Enable self-service password reset (SSPR) writeback. Well, under the ellipsis, the user can request new applications. From the menu on the left side of the Authentication methods page, set the Number of methods required to reset to 2. To finish this tutorial, you need the following resources and privileges: Azure AD lets you enable SSPR for None, Selected, or All users. The logs only contain protocol metadata. We also have a video for IT administrators on resolving the six most common end-user error messages with SSPR. You can find it here: Self-Service Passwords with Jan Bakker RunAsRadio. When users manage their own identity, it reduces downtime and costly help desk calls.

This will prevent that users can create groups like HR or Sales and that the groups can easily be filtered based on prefix or suffix. Integrating VMware Code Stream and Packer, Book Notes: Essential Scrum: A Practical GuideKenneth S. Rubin, Agile Software Development: Back to BasicsPart 2, Project Frameworks: Understand the Choices, # create a group looking for Exchange Plan2, #create the setting object, if you get an error it already existed and you can skip, #Connect to AzureAD using the V2 preview then , #Connect to Exchange Online Powershell then , New-AzureADMSGroupLifecyclePolicy -GroupLifetimeInDays 178 -ManagedGroupTypes "Selected" -AlternateNotificationEmails "admin@company.net", #you'll see the id for the policy, save it then run each night. In short, with My Staff, a user who cant access their account can regain access in just a couple of clicks, with no helpdesk or IT staff required. The user can select this link in the SSPR registration process and when they unlock their account or resets their password. I will not go over every little detail, since the portal works very intuitive, but with the My Account portal, your users can: The My Groups portal works similar to the My Apps portal, but instead of applications, users can manage groups and group memberships. What organization does the user belong to? I started my career on the service desk to help out users with IT-related problems. Your on-premises writeback client is up and running. Microsoft accounts that have been granted guest access to your Azure AD tenant, such as those from Hotmail.com, Outlook.com, or other personal email addresses, aren't able to use Azure AD SSPR. Maintaining security groups can be a laborious and cumbersome task to do. Pingback:Self Service in Microsoft 365 JanBakker.tech 365 admin service, Pingback:Microsoft 365 self-service using Power Apps - JanBakker.tech, Your email address will not be published. For more information, see the following section to Change authentication methods. So far it would seem that the # just gets dropped when forming the SharePoint site and SMTP address. To enable self-service application access, you need: Self-service application access is a great way to allow users to self-discover applications, and optionally allow the business group to approve access to those applications.

https://docs.microsoft.com/en-us/powershell/module/azuread/new-azureadmsgroup?view=azureadps-2.0, https://support.office.com/en-ie/article/manage-who-can-create-office-365-groups-4c46c8cb-17d0-44b5-9776-005fced8e618. Office phone (available only for tenants with paid subscriptions). This ability reduces help desk calls and loss of productivity when a user can't sign in to their device or an application. In this tutorial, you enabled Azure AD self-service password reset for a selected group of users. This feature writes password changes from Azure AD SSPR back to an on-premises AD environment. Strangely enough, the buttons to create and manage collections are not shown by default. If done correctly, this is a cumbersome task, since you have to take care of ticket registration, verification of the caller, and the password reset itself. They must first have registered their desired authentication methods. Choose a group, and then select Select. Use the SSPR-Test-Group and provide your own Azure AD group as needed: Sign in to the Azure portal using an account with global administrator permissions. SSPR may send email notifications to users as part of the password reset process. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To enable self-service application access to an application, follow the steps below: Sign in to the Azure portal as a Global Administrator. This extra authentication factor makes sure that Azure AD finished only approved SSPR events. If you no longer want to use the SSPR functionality you have set up as part of this tutorial, set the SSPR status to None using the following steps: This section explains common questions from administrators and end-users who try SSPR: Why do federated users wait up to 2 minutes after they see Your password has been reset before they can use passwords that are synchronized from on-premises? Setting up Azure Active Directory for self-service group management. If a user doesn't have the minimum number of required methods registered when they try to use SSPR, they see an error page that directs them to request that an administrator reset their password. The email notifies them that another administrator has changed their password by using SSPR. I am not planning to review the merits here, other than to say that decisions really should be made to your users benefits. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Since SSPR cant determine the password policy of the customers on-premises environment, it cannot validate password strength or weakness. If the problem persists. Learn on the go with our new app. For this tutorial, check the boxes to enable the following methods: You can enable other authentication methods, like Office phone or Security questions, as needed to fit your business requirements. Seeing this list of self-service portals, it cannot be unseen how all of this is working together. Optionally configure up to 10 individuals who may approve access to this application. My Access can be used to: My Account should be known by all your users. Only users whove been assigned an admin role can access My Staff. When using a mobile app as a method for password reset, like the Microsoft Authenticator app, the following considerations apply: Users don't have the option to register their mobile app when registering for self-service password reset from https://aka.ms/ssprsetup. Optionally allow a business approver to approve application access requests so the IT group doesnt have to. Azure AD is online and is connected to your on-premises writeback client. This granular ability lets you choose a subset of users to test the SSPR registration process and workflow. We highly recommend that you choose two or more authentication methods so that your users have more flexibility in case they're unable to access one method when they need it. Collections that are created by the user in the MyApps portal, can be edited from the MyApps portal itself, by clicking the Manage button at the top. Changing the available authentication methods may also cause problems for users. As part of a wider deployment of SSPR, Azure AD supports nested groups. App collections can be targeted to specific users and groups, and each collection can have multiple owners. You can choose which authentication methods to allow, based on the registration information the user provides. You can select up to 10 individual business approvers. To improve awareness of password events, SSPR lets you configure notifications for both the users and identity administrators.

Optional: To require business approval before users are allowed access, set Require approval before granting access to this application? This functionality is available for applications that were added from the Azure AD Gallery, Azure AD Application Proxy, or were added using user or admin consent. You can enable an email notifying them when a user has requested access to an application that requires their approval. Consider. With SSPR enabled and set up, test the SSPR process with a user that's part of the group you selected in the previous section, like Test-SSPR-Group. to Yes. Sign in with a non-administrator test user, like testuser, and register your authentication methods contact information. A user who sees Dont lose access to your account! Some of them you might already know, some might be new to you. This requirement is because the current SSPR registration experience doesn't include the option to register the authenticator app. From My Access, employees and guest users can manage and request access packages, which govern permissions for apps and services. Follow the verification steps to reset your password. We have created and validated a subdomain for groups, so while our users are @company.net, our teams are @teams.company.net. Step into tomorrow with Microsoft Entra, the new family of multicloud identity and access products to help you secure access for a connected world.