Original payment order date was March 2nd.

I would like to help.

The dates change that much I doubt I'll ever see it. Furthermore, I did not have to pay the toll fee when the package arrived to my home country, which was nice. Now a week from Christmas and I'm scrambling to find something else. Sincerely Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. For your issue I have created ticket# 26148702, Would you please login you litb account and reply when you feel free? I waited nearly 2 week's and i receive a piece of folded plastic that is way too small. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise. |

Sincerely Tip for consumers:Do not order from LightInTheBox.com, Hi Marcus, Customer Service. Waiting for your kind response. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Its cheap stuff so if you like it its fine for one night but one dress was completely the wrong and hideous color so I tried returning (to China) and had to pay $60 in shipping and my package came back 4 weeks later from China! For your issue I have created ticket# 26413230, Would you please login you litb account and reply when you feel free? Thank you for your cooperation. They have been really helpful so far that I am willing to buy from them in the future. Dear customer

Don't worry, we understand that you still wish to proceed with a return, and I'm more than happy to guide you with the procedure.

Thank you LightInTheBox for going the extra mile. I purchased two kitchen taps from this company both of which were found to be defective on installation by a certified plumber. In order to protect your info and solve your problem. Your trust is our top concern. I hope it will help you. We're really sorry that our company made you feel nervous.

Normally im a EU39 but I got one size bigger as they were a narrow looking boot I thought i would give it a bit more room, especially if im wearing a sock. Description and size don't match sizing chart. You can submit your request.

Customer Service. Arrived April 3rd.

I wrote these comments in my reviews but have not received any offer of compensation. Sending you all my wishes of joy and happiness! Sizes vary sometimes its right sometimes it is not. Really comfortable and nice to wear. I am trying to return this faucet as it was rather pricey and I cannot afford to eat the cost. When I left a one star review on another website they tried to bribe me into changing it to five stars. I will help you Yes. Sincerely Customer Service. Basically, they take your money and send whatever they want. -

hope that helps. It is a process. Thank you for leaving a comment with us. https://www.lightinthebox.com/download/424f16f2-1f9c-43bb-a0a4-f02f505649f1 For your issue I have created ticket# 26499483, Would you please login you litb account and reply when you feel free?

B2-20120091-4. It has been over 9 months since you received the order. | Affiliate, Product Listing Policy Sizes can be somewhat confusing sometimes for some particular items, but generally they match the regular size, it is important to check this because the devolution process might be not worth it. | Country Search Send invalid links to resubmit tickets, dont respond to emails where they responded prior, and provided an invalid address in China- sham. Whenever I am trying to generate a ticket but it says the site can't be reached. would you please provide your e-mail address and order number so I could offer proper solution for you? All material is super thin, smells funky and surely won't last more than one wash. Once you purchase they tack on a hefty shipping fee and taxes, so what seemed cheap becomes expensive (like 13 to 25$ more).

Would like my money back please. Consumers satisfied with LightInTheBox most frequently mention good quality, fast delivery and wedding dress.LightInTheBox ranks 2nd among Wholesale Clothing sites. i wouldnt mind a wait other then i will no longer be living at the address i have put and dont have an exact address to switch over. Two dresses that I ordered look nothing like pictures on website and quality looks like someone made it on their first day of home economics class with material found on the clearance table. Customer Service.

They say their clothes' are normal US size and I was stupid enough to believe it. XL fist like a medium. If they can find any quality problems, then we will also be able to cover your return expenses in full. For your issue I have created ticket# 25953387, Would you please login you litb account and reply when you feel free? This is Customer Service Supervisor from Lightinthebox. I want to return it, This is no use to me. I bought a faucet from them that I wanted to use after I finished remodeling my bathroom. It does not show up in your email. Customer Service.

Tried to put me off saying I had a change of mind( not correct). In any case please do not worry, we can claim a full refund without you having to return the shirt. The product is not of merchantable quality; the image is blurred and not even discernible as 2D and the stitching appears to have been completed by a blindfolded infant.

This is Bloo, supervisor of customer service, Lightinthebox.

This is Bloo, supervisor of customer service, Lightinthebox.

We will see. | Do NOT buy anything from this site. This is Bloo, supervisor of customer service, Lightinthebox.

I will NEVER order from them again.

On size matter, please understand that our suppliers are from different areas so that their size are different, therefore, we provide a Size Guide in our product page which provide measurement and a clear size table.

This is Bloo, supervisor of customer service, Lightinthebox. Absolutely disgraceful!! IF I'm lucky it would arrive in 21 days. I cancelled the order in less that 36 hours but now they want to charge me a 50% cancellation fee.

I even have to email them for approval to return. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. They kept promising different future dates further out. But they dont. Just awful, Dear customer I find their site easy to navigate, very user friendly. Lazada, Browse Alphabetically: Offered a 10% refund only. Customer Service. Thank you for leaving a comment with us. When they did get here, not only did they have a strong smell about them, but they had sent the Chinese size in comparison (CN41). They are like described and shown in pictures. Wrinkled doesn't begin to describe it. But I think the variety of items and their quality have been excellent. | Suppliers I did actually find the right size and type of garment I wanted to buy as a present.

If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. There shipping rates are inflated. There was no sizing chart nothing and the sticker is in Chinese as is the tag of the jacket.Don't bother ordering as you will not get what you saw online only a piece of plastic or material you receive.

In my case I understood that and had no problem waiting.

I spent $108 US dollars and the replied that they would give me a refund of $10. It' up to you to take the risk. They came from China. LightInTheBox Customer Service Team. - Privacy Policy This is Bloo, supervisor of customer service, Lightinthebox. We apologize for the inconvenience. Let matching verified suppliers find you. Are the women's tops true to the chart size? Would you please login you litb account and reply when you feel free? It doesn't look any where closer to the pictures posted. Your answer will allow us confronting the supplier, and help us take appropriate measures. They are thieves I received overcoat not dresses when I reach out to them telling them I hate material they said sorry its was custom made what I never seem anything like this shame on your company robber poor people they should close this site. Sincerely Items arrived looking nothing like their pictures. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. And they might help as well to resolve the issue. I was then advised that a refund would only be forthcoming if I altered my rating of the product to 4 or 5. Once bitten twice shy.

Will try and sell on ebay to recover cost. Please stay way from this company as their products are not the same as they look on the website advertised. For your issue I have created ticket# 25318350, Would you please login you litb account and reply when you feel free? You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html. Gabriela, Tip for consumers:To take two sizes bigger than US and European sizes. Your order was shipped via DHL on Feb. 29th, so you should have received it in the first week of March, 2020. Also the delays from the time of order to when an item will be shipped should be provided. I can understand a small cancellation fee but 50% that's ridiculous. You can also find the message in your email# Li******3@yahoo.com.au Your advice is very essential for us to improve quality issue and service level. LightInTheBox Customer Service Team. This is Bloo, supervisor of customer service, Lightinthebox.

Then I will provide solutions accordingly. Alipay | The towel rail was scratched and because I lodged a return 2 days outside their 7 day warranty period they would not take it back. Products used:I ordered a dress I will never use.

This is poor quality, arrived with glue all over the front, cheaply made, uneven jewels and website says 3-5 business days for shipping and I had to email the company at week 3 to ask about the order and arrived a week later. Sincerely They do not have a place to get some help nor return policy services.

Finally being helped and able to get a refund! You will be cheated and loose you money. Tip for consumers:Dont buy from this site. I was a little worried that the dress I chose might not reach me in time for the event I needed it for, but it arrived well within the predicted delivery period, and I was very happy with it. Sincerely

DON'T BUY THESE PRODUCTS. Beyond the awful products, which I can't even return or sell it's such garbage, they won't let you return items. Sincerely Dear customer, Hi guys, i am looking to buy a wedding dress.

At least they should have a customer handling team. I'm pleased to be able to update my review and give positive feedback.

Buyer beware. Based on our return policy, for "Non-quality" products, we can only accept and will initiate the return process within 7 days of the order receipt.

Sharing is caring. Sincerely Sincerely I sincerely apologize for what happened and all the inconveniences caused. In order to protect your info and solve your problem. I didn't need anything special to buy but I couldn't resist to these great opportunities for Black friday by lightinthebox. would you please provide your e-mail address and order number so I could offer proper solution for you? Their return policy says I can return it but they do not let you. We have sent you an email (ticket #24976285) with further details.

I filed papers with my bank to dispute the charges and 2 days later they had the money on my light in the box account for future purchases or refunds. Please understand that our products are checked before shipmenttherefore, we are fully responsible for the items which are not as advertised.

First red flag for me should have been that they don't have a phone number for customer service. Customer Service. For the end of these 2021! Products used:None, they went to the trash. They won't let me return the dresses even though I never wore them because they are gross and sizing is not anything like typical sizing. I bought a cycling top from them and received it 15 days after ordering in Switzerland.

I customized the fit to ensure it would be a perfect fit and has my measurements taken multiple times before ordering. When I tried to return it or exchange it, the customer service rep "Abbey" played dumb, blamed ME, and left me hanging with no resolution or satisfaction. ress, name and much more, I complied ONLY to receive an email saying they "do not refund LIGHTS". You have to go back and log into your account at their sight to see the response. i paid an extra fee for a faster delivery. And don't use this company. Your advice is very essential for us to improve quality issue and service level. The picture is good, the object quality is garbage. So I had conducted new Ticket ID =22381179 in our ticket center and provide SPECIAL solutions for your case. share some experiences please. I will follow up your case. Lightinthebox has great price, but you pay for what you get, which isn't much. Overall, I would definitely recommend LightInTheBox if you need something cheap, but still decent quality. Who can I talk to?

It is an awful company. My daughter is really happy with the quality, materials used and of great importance the fit which is very true to size according to the helpful size chart. Taken 6 weeks to say it's been dispatched and 3 weeks later no where to be seen and tracking is useless. Sincerely We received tge lights which were half the size of the first ones. Shipping is usually the downside, because it can take some time around 2-4 weeks depending on your country.

Reasonably satisfied and store easy to navigate.

I ordered an outfit for a wedding I'm officiating. I Looked online to See if there were Bomber jackets available. they obviously don't care about customer satisfaction, I wasnt expecting nor did i ask for my money back, I wanted them to take accountability for posting a FALSE depiction of what those lights look like on and perhaps a discount on my next purchase. The products seem of good quality given the lower price.

Not good if the want referrals & returning customers. Ltd. All Rights Reserved.

I wish to all lightinthebox team and their customers that this festive season will bring you good luck and good health for you and your family. Unfortunately, the faucet does not fit and I cannot use it. Don't touch them even with a barge pole.

I have not received a refund.

I will never wear them. thats almost a whole month! Tip for consumers:Be careful what you order!! Bathers would fit a small 12 year old. They ship from China and there is a local person posting it in UK. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply.

Usually we could not accept your return request because the order passed the return warranty. It was a very cheap made dress with completely different lace that looked like they just slapped it on the dress.

Please save yourself the pain of buying rubbish goods from them. It is always a joy to help you! So for the arrival date of your package. This is the reason why we usually won't consider a sizing issue as a quality problem. Tmall Taobao World Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. On this subject, can you briefly describe which aspect of the quality were unsatisfactory? Dear customer, This is Bloo, supervisor of customer service, Lightinthebox. Plus (here's the important part) the pants are too big, the top is too small, and the outer jacket-like piece is snug. anyone already bought one? This app is no Shein. This company is awful and a SCAM.

UPDATE: Light in the Box reached out to me after my review posted. Products used:None they did not fit right and remains new in package.

Xiamen Jersan International Trade Co., Ltd. 2022 Spring New Design Fashion Women Hoodie, Woman Solid Color Short Sleeve Large Size Deep V Neck Sexy, Jieyang Rongcheng Kelivila E-Commerce Firm, 2022 Fashion Sexy Hooded Solid Color High Waist Lace Up Zipper.

Either way they Win you lose! 1688.com Dont hand over your money to these peddles of cheap wares. Please watch out for this website.

Tip for consumers:Buyers beware SHAMEFUL how they take advantage of poor people looking for a bargain, Products used:None have to give to charity.

Quanzhou Luojiang Jianmei Electronic Commerce Co., Ltd.

For your issue I have created ticket# 26440853, Would you please login you litb account and reply when you feel free? This is Bloo, supervisor of customer service, Lightinthebox. Returns cost more than item so you done your money. For your issue I have created ticket# 25505938, Would you please login you litb account and reply when you feel free? Ordered a giant wall clock.

LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.

So after reading all these reviews im really nervous! Would you mind advise me your order number? the customer services is very bad you should have an online chat or at lest an email for pr-sale questions, How can you insure the fact that i will get what i ordered wich was a 2 gun tattoo beginner set with 20 bottles of ink and 10 needles.

After placing my order for expedited delivery, I find out it won't ship for a minimum of 14 days plus 7 days shipping. Sent them an email as well whatever is available on their website but no response. I should have my refund in 3 to 4 BUSINESS days. Spread the word. Keeps head and ears warm. Customer Service. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. A return request was made, on the base that the jacket didn't fit. Fujian Real Fine Light Industry Co., Ltd. Sincerely In order to protect your info and solve your problem. Ordered Clothing.

Products used:Very beautiful leggins, great quality and some blouses! I just received my 3 lights and they are nothing like the picture you have on your website Im very upset and disappointed I would appreciate some one to contact me with an reason why this has happened I have double checked my order number with the light on your website and they definitely match but are nothing alike, Would someone please contact me ASAP re my 3 lights that I purchased .. Im very unhappy as they are nothing like the picture on your website.. you have my email address and I would like to talk to someone about this terrible mistakeEmma. The range if goods is extensive and I'm very happy with the quality and service I have received so far. I'm encouraged by this and will likely order again. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. There is no easy way to even contact them. They'll also say "sorry your ticket was not received; submit another one here and the link is invalid every time".

I've actually cancelled the card now as in worried they may take cash from my account. And ask detailed question and leave a phone number.

Guangzhou Moshion Electronic Technology Co., Ltd. Children's dance costume women's performance suit short sleeve cotton ballet, Islamic Style Middle Eastern Robe Women's Ethnic Hooded Muslim Women's Long Sleeve Sweater, Summer New Solid Color Sexy Deep V Womens Long.

The product is rubbish. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know which solution you prefer to take. https://www.lightinthebox.com/nh/Return-Policy.html?prm=1.0.87.0 Iight in the Box came up first and had PayPal as an option so i didn't have reason to believe that it was not reputable. Helpful response from customer service after confusion, BAD QUALITY, NO RETURNS, Not as advertised. Very easy to navigate the site which loads quickly enabling me to find what I was after.

This is Bloo, supervisor of customer service, Lightinthebox. would you please provide your e-mail address and order number so I could offer proper solution for you?

The materials were the lowest quality I have ever encountered, and the sizing was so inaccurate that I essentially felt ROBBED.

Please check your mailbox, you will find an email (ticket #24908027) with the return instructions. | ordered a pair of black ankle boots size EU40. Great colours, great quality, great value and great service.Highly recommended.

Sincerely Should you have any questions or doubts, then we'd like to hear from you. In order to protect your personal info, I have created ticket# 26422415 for your issue.

Their size chart isn't even close. To find more information about reviews and trust on Sitejabber.com please visit.

LightInTheBox has a consumer rating of 3.54 stars from 6,795 reviews indicating that most customers are generally satisfied with their purchases.

2022 ProductReview.com.au Pty. I have stopped buying from them. Some products poorly manufactured but offered a refund for those, Review collected in partnership with LightInTheBox, The reviewer stated that an incentive was offered for this review. Upon checking previous correspondence, I am afraid there could have been a major misunderstanding. Factory OEM 2022 Summer Women's Plus Size. Careful what you order the same product can be listed several times with different prices and description but is exactly the same.

order number #56881534 these lights I received look nothing like what you are advertisingEmma. I purchased a jacket from LightIntheBox and it was grossly misrepresented - order #: 46841755.

Colour was also very accurate which again helped as this was a present and is helping her with so much wet weather around. I tried millions of times. May I have your order number? I also bought a cellular charger and the battery inside was not soldered correctly. Products used:Did not use, It was unusable, cheaply made with glue drips all over the front and arrived too late for competition. Very poor quality. Products used:don't know, I'm scrambling to find replacement before Christmas, Hello Richard T, Update: the company has reached out and is offering a full refund so I am waiting to hear back from them. Customer Service. In track my package link you will get ask customer services. Will not recommend to anyone buying from their site. What arrived had numbers smaller than those pictured.

Customer Service. Then you have to follow a link they provide and request refund. Sincerely The shoes in the heel section were very short so much so that the heel of my foot moves up & down in the shoe as I walk. Tip for consumers:BUYER BEWARE Do not order from this company. - So I would like to thank to the "lightinthebox" for these great shopping time occasion and great service. Dear Customer, thank you for your inquiry.

I would not hesitate in ordering from them again!

I recently received two golf shirts and a pair of shoes which were of appalling quality. For your issue I have created ticket# 26271611, Would you please login you litb account and reply when you feel free? Dear customer, Why don't you create a ticket in your order section. About the shipping time, you mentioned you paid extra fee for faster delivery.

This is Bloo, supervisor of customer service, Lightinthebox.

i made a purchase today aug 22, im moving out of state on september 20th! You can check the return policy statement in following link. LightIntheBox doesn't even deserve 1 star and is NOT LEGIT. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Dear customer

Getting a refund or even a credit is close to impossible.

Light in the Box have done everything possible to avoid refunding me. Update: Although it took time and much correspondence and persistence the LIB supervisor refunded my money for the purchase (wrong color dress shipped) and my shipping costs for trying to return the item in good faith. Waiting for your kind response. They charged $65 for shipping but then took 1 month to even ship it probably so credit card payment couldn't be stopped. Products used:Ive bought some dresses successfully but when I needed to return the process was (is still) a disaster. The size is larger than average and has bad quality fabric. Don't throw your money away. You can also find the message in your email# vo*******1@gmail.com Its made of very low quality prints.

I received the 3-piece outfit stuffed in a bag the size of a plastic grocery bag. Thank you for your cooperation. Shenzhen Fashion Luminous Technology Co., Ltd. Free Sample European And American Fashion New Sleeveless Vest Skirt Sexy Letter Print, African Women'S 2022 New Solid Color Bat Sleeve Rope Knot Flocking Leather Robe. I noticed that you are not satisfied because you need to return the item because it does not meet your expectation. Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. Would you please provide your e-mail address and order number so I could offer proper solution for you? After some confusion over compatible cases for my phone, Customer Service did resolve the issue and made me a happy customer again.

Companies can't alter or remove reviews from ProductReview.com.au. i cannot find a phone number.

Thank you for writing this review and reaching out to us. DONT USE. I sincerely apologize for what happened and all the inconveniences caused. I think. Very disappointed with the goods that took more than 3 weeks to receive it. Hi, this is Bloo, supervisor of customer service, Lightinthebox. Thank you for reaching out to our customer service. Thank you for leaving a comment with us. Thank you for leaving a comment with us. It was a good buy. Intellectual Property Protection This company responds to reviews on average within 3 days. Terms of Use Your advice is very essential for us to improve quality issue and service level. Customer Service. Have no idea where my order us Dont waste your money with this company. I have tried to submit ticket numbers and the staff has not been helpful at all. Please understand that our products are checked before shipmenttherefore, we are fully responsible for the items which are damaged. We were expecting them to at least light up similar to the others, but they're a total joke, you can't even see them. Took 3 weeks to arrive and it's flimsy, cheap material. These reviews must all be fake or this company would never get above 2 stars.

Sincerely I am sorry that you have faced this very unpleasant and disappointing shopping experience. You NEVER get your money back dont use them.

Looks cheap till you check out.

Do not order this product. I see other reviews of them being scammers so avoid. You will loose all your monies as hey offer to refund only 20% or returns is very expensive. It is awful. Many weeks ago I received an inferior product; advertised as a 3D T shirt. I have ordered a number of different items and have generally been very pleased. I bought a shirt. Suggest not to buy. looking at the comments on the return reviews, I will count my loses and NEVER buy from them again. I had conducted new Ticket ID =24287545 in our ticket center to follow up your case and help you further check what caused the problem. It depends on the processing time of the product and the shipping method you choose. Thank you for your cooperation. This is Bloo, supervisor of customer service. Fuzhou Hengyuheng Import & Export Co., Ltd. Wholesale Summer Women'S Sexy Pleated Backless Slip Irregular Party Evening Satin, Hot 2022 summer sexy personality sexy stitching hollow see-through. thinking we had a warehouse here in Australia as there is an au at the end of the site. Allow me to mention that we sell our clothing with their exact measurements indicated in both centimeters and inches. This is Customer Service Supervisor from Lightinthebox. I have been unable to check on it on your site. Their customer service rep was great and very helpful about rectifying my problem.

Purchase some clothing never got what I order. Dear customer, There was no mentioning that the quality was bad. Tip for consumers:Just dont, even Salvation Army would be better. However, I truly value you as our customer and do really want to help you.

Fuzhou Youlead Promotion Business Co., Ltd. 2022 Summer New Design Solid Color Sexy Square Neck Elegant Women Stacked Casual. Summer Women's Sexy Satin Pleated Backless Slip, Wholesale China Factory Good Quality New Product Durable Summer Silk Mini.